// Mixpanel implementation The Mentoring Club - Book recommendations for Transformation
Cascades: How to Create a Movement that Drives Transformational Change
Greg Satell

What does it take to change the world? This book will show you how to harness the power of CASCADES to create a revolutionary movement! If you could make a change―any change you wanted―what would it be? Would it be something in your organization or your industry? Maybe something it’s in your community or throughout society as a whole? Creating true change is never easy. Most startups don’t survive. Most community groups never get beyond small local actions. Even when a spark catches fire and protesters swarm the streets, it often seems to fizzle out almost as fast as it started. The status quo is, almost by definition, well entrenched and never gives up without a fight. In this groundbreaking book, one of today's top innovation experts delivers a guide for driving transformational change. To truly change the world or even just your little corner of it, you don’t need a charismatic leader or a catchy slogan. What you need is a cascade: small groups that are loosely connected but united by a common purpose. As individual entities, these groups may seem inconsequential, but when they synchronize their collective behavior as networks, they become immensely powerful. Through the power of cascades, a company can be made anew, an industry disrupted, or even an entire society reshaped. As Satell takes us through past and present movements, he explains exactly why and how some succeed while others fail.

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Designing Your Life - How to Build a Well-lived, Joyful Life
William Burnett (Consulting professor of design), Bill Burnett, David John Evans

#1 NEW YORK TIMES BEST SELLER - At last, a book that shows you how to build--design--a life you can thrive in, at any age or stage Designers create worlds and solve problems using design thinking. Look around your office or home--at the tablet or smartphone you may be holding or the chair you are sitting in. Everything in our lives was designed by someone. And every design starts with a problem that a designer or team of designers seeks to solve. In this book, Bill Burnett and Dave Evans show us how design thinking can help us create a life that is both meaningful and fulfilling, regardless of who or where we are, what we do or have done for a living, or how young or old we are. The same design thinking responsible for amazing technology, products, and spaces can be used to design and build your career and your life, a life of fulfillment and joy, constantly creative and productive, one that always holds the possibility of surprise.

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Nonviolent Communication: A Language of Life - Life-Changing Tools for Healthy Relationships
Marshall B. Rosenberg, Deepak Chopra

5,000,000 COPIES SOLD WORLDWIDE • TRANSLATED IN MORE THAN 35 LANGUAGES What is Violent Communication? If "violent" means acting in ways that result in hurt or harm, then much of how we communicate—judging others, bullying, having racial bias, blaming, finger pointing, discriminating, speaking without listening, criticizing others or ourselves, name-calling, reacting when angry, using political rhetoric, being defensive or judging who's "good/bad" or what's "right/wrong" with people—could indeed be called "violent communication." What is Nonviolent Communication? Nonviolent Communication is the integration of four things: • Consciousness: a set of principles that support living a life of compassion, collaboration, courage, and authenticity • Language: understanding how words contribute to connection or distance • Communication: knowing how to ask for what we want, how to hear others even in disagreement, and how to move toward solutions that work for all • Means of influence: sharing "power with others" rather than using "power over others" Nonviolent Communication serves our desire to do three things: • Increase our ability to live with choice, meaning, and connection • Connect empathically with self and others to have more satisfying relationships • Sharing of resources so everyone is able to benefit

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Management 3.0 - Leading Agile Developers, Developing Agile Leaders
Jurgen Appelo

In many organizations, management is the biggest obstacle to successful Agile development. Unfortunately, reliable guidance on Agile management has been scarce indeed. Now, leading Agile manager Jurgen Appelo fills that gap, introducing a realistic approach to leading, managing, and growing your Agile team or organization. Writing for current managers and developers moving into management, Appelo shares insights that are grounded in modern complex systems theory, reflecting the intense complexity of modern software development. Appelo’s Management 3.0 model recognizes that today’s organizations are living, networked systems; and that management is primarily about people and relationships. Management 3.0 doesn’t offer mere checklists or prescriptions to follow slavishly; rather, it deepens your understanding of how organizations and Agile teams work and gives you tools to solve your own problems. Drawing on his extensive experience as an Agile manager, the author identifies the most important practices of Agile management and helps you improve each of them. Coverage includes • Getting beyond “Management 1.0” control and “Management 2.0” fads • Understanding how complexity affects your organization • Keeping your people active, creative, innovative, and motivated • Giving teams the care and authority they need to grow on their own • Defining boundaries so teams can succeed in alignment with business goals • Sowing the seeds for a culture of software craftsmanship • Crafting an organizational network that promotes success • Implementing continuous improvement that actually works Thoroughly pragmatic–and never trendy–Jurgen Appelo’s Management 3.0 helps you bring greater agility to any software organization, team, or project.

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Team Topologies - Organizing Business and Technology Teams for Fast Flow
Matthew Skelton, Manuel Pais

Effective software teams are essential for any organization to deliver value continuously and sustainably. But how do you build the best team organization for your specific goals, culture, and needs? Team Topologies is a practical, step-by-step, adaptive model for organizational design and team interaction based on four fundamental team types and three team interaction patterns. It is a model that treats teams as the fundamental means of delivery, where team structures and communication pathways are able to evolve with technological and organizational maturity. In Team Topologies, IT consultants Matthew Skelton and Manuel Pais share secrets of successful team patterns and interactions to help readers choose and evolve the right team patterns for their organization, making sure to keep the software healthy and optimize value streams. Team Topologies is a major step forward in organizational design for software, presenting a well-defined way for teams to interact and interrelate that helps make the resulting software architecture clearer and more sustainable, turning inter-team problems into valuable signals for the self-steering organization.

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No Rules Rules - Netflix and the Culture of Reinvention
Reed Hastings, Erin Meyer

*** Shortlisted for the 2020 Financial Times & McKinsey Business Book of the Year *** It's time to do things differently. Trust your team. Be radically honest. And never, ever try to please your boss. These are some of the ground rules if you work at Netflix. They are part of a unique cultural experiment that explains how the company has transformed itself at lightning speed from a DVD mail order service into a streaming superpower - with 190 million fervent subscribers and a market capitalisation that rivals the likes of Disney. Finally Reed Hastings, Netflix Chairman and CEO, is sharing the secrets that have revolutionised the entertainment and tech industries. With INSEAD business school professor Erin Meyer, he will explore his leadership philosophy - which begins by rejecting the accepted beliefs under which most companies operate - and how it plays out in practice at Netflix. From unlimited holidays to abolishing approvals, Netflix offers a fundamentally different way to run any organisation, one far more in tune with an ever-changing fast-paced world. For anyone interested in creativity, productivity and innovation, the Netflix culture is something close to a holy grail. This book will make it, and its creator, fully accessible for the first time.

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Delta CX - The Truth About How Valuing Customer Experience Can Transform Your Business
Angie Born, Tanya Netayavichitr, Debbie Levitt

Delta CX is a refreshing model bringing CX and UX together in task and in name with the key goal of improving the products, services, and experiences (PSE) that we offer our potential and current customers. Rather than following trends or drinking the snake oil, Delta CX presents a time-tested, thorough approach that helps you establish values, vision, strategies, and goals. Great PSE require the right teams and strategies in place to proactively predict and mitigate the risk of delivering wrong or flawed PSE. Adopting Delta CX means we all finally speak the same language, from tasks and deliverables to job titles and required skills to where CX fits into Agile organizations to processes and teams. Calculate the ROI of investing more time and resources into building the right PSE the first time. Save time, money, and sanity. Replace guessing and assumptions with Lean customer research that is planned, conducted, and interpreted by experts. Learn why quality should be our #1 priority, and how to rededicate our organization to our external and internal customers.Target audiences: Managers, workers, practitioners, freelancers, consultants, contractors, execs, stakeholders, and everybody else working in CX, UX, Marketing, Product Management, Engineering, Project Management. Business Analysts (BAs), Data Scientists, Writers, Visual Designers, Information Architects, Interaction Designers, Product Designers, and Researchers.The long and problem-focused version: In an era of faster, faster, faster, our workplaces are sacrificing quality, collaboration, culture, and the customer experience to "just ship it." Business goals don't seem to align with customers' needs. Customers constantly raise their standards and expectations, and they notice when companies are out of touch or get it wrong. Competitors, investors, shareholders, the press, bloggers, social media, and Wall Street also notice. Brands are being surprised when their products, services, and experiences (PSE) are disliked or rejected by customers, or go viral for the wrong reasons. Companies claim they are customer-focused, user-centric, and designing for the needs of real customers. Initiatives to increase the ability to build the right PSE should have meant hiring more CX and UX talent. However, with UX still misunderstood, circumvented, overruled, and excluded at many companies, workplaces that didn't know how to assess CX and UX talent hired anybody who put "UX" on their resume. Poor hiring choices lead to silos and "bad design." Rather than wondering if "UX" workers were unqualified, leadership blamed UX and User-Centered Design (UCD): They must be bloated, outdated, not Lean, not Agile things we don't really need. We started imagining that "everybody can be a designer." Get people sketching in design sprints, and solve our company's biggest challenges. We called for democratization and decentralization of UX and design because perhaps taking some power away from these "high-ego UX people" we hired will fix this. Suddenly, everybody was a design thinker doing design thinking, yet few people can agree on what design thinking is.Everybody became quietly desperate. UX practitioners wanted to evangelize, and invited teammates to UX evangelism presentations, which often backfired. Companies of all sizes and ages, including Fortune 500s, tried methodologies designed for startups. Startups fail roughly 95% of the time. It's so rare that they innovate or build something the public actually wants. Why would we want to emulate a segment with such a high failure rate? We're lost. We need another business transformation, a return to prioritizing the quality of what we ideate, architect, design, test, build, and unleash on the public.(Return to the top for the short and happy version.)

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Graswurzelinitiativen in Unternehmen: Ohne Auftrag – mit Erfolg! - Wie Veränderungen aus der Mitte des Unternehmens entstehen – und wie sie erfolgreich sein können
Sabine Kluge, Alexander Kluge

Zu diesem Buch Was passiert eigentlich, wenn sich Mitarbeiter aus der Mitte der Organisation selbstorganisiert in Bewegung setzen, um ihr Unternehmen zu verändern? Eine Graswurzelinitiative ist oft mehr als ein kurzer, einmaliger Impuls, denn sie hat das Potenzial, Organisationen nachhaltig zu verändern. Das Buch bietet eine Nahaufnahme aus deutschen Konzernen. Es beleuchtet Initiativen aus Sicht von Entscheidern und Akteuren und zeigt die kritischen Erfolgsfaktoren. Als ehemaliger Vorstand von Telekom, Lufthansa und Continental bekannt und heute aktives Bundestagsmitglied kommentiert Dr. Thomas Sattelberger seine Sicht auf die Rolle von Graswurzelinitiativen für den Wandel aus der Mitte im Rahmen der aus seiner Sicht dringend notwendigen Selbsterneuerung der deutschen Wirtschaft. Der Epilog der bekannten Organisationssoziologin Judith Muster (Universität Potsdam) ergänzt schließlich die praktischen Beobachtungen und Analysen der Autoren um eine kritische Würdigung von Veränderungsinitiativen aus der Mitte aus organisationssoziologischer Sicht und liefert damit eine weitere Facette auf die Thematik. Aus dem Inhalt Können Mitarbeiter großer Konzerne ihr Unternehmen verändern? Bewegung aus der Mitte – wenn einer anfängt zu tanzen und viele folgen Phasen einer Graswurzelinitiative in Unternehmen – und Tipps für Akteure und Entscheider Erfolgsfaktoren und Ausblick Zu den Autoren Die Autoren Alexander und Sabine Kluge gestalten mit ihrem Unternehmen Kluge+Konsorten digitale und kulturelle Transformationsvorhaben in Organisationen. Viele der im Buch vorgestellten Graswurzelinitiativen haben sie persönlich begleitet und beschreiben damit deren Erfolgsfaktoren nicht nur aus der beobachtenden, sondern auch aus der mitgestaltenden Perspektive. Alexander Kluge zählt mit seinen Kernthemen rund um digitale Kommunikation, Kollaboration und Koordinierung von Geschäftsprozessen bereits seit rund 20 Jahren zu den bedeutenden Kennern, Keynote-Speakern und Autoren der Digitalszene und teilt sein Wissen auf Konferenzen und digitalen Plattformen. Sabine Kluge gilt als eines der prominentesten Gesichter der New-Work-Szene und wurde 2019 als eine der 40 führenden HR-Köpfe ausgezeichnet (Personalmagazin). Für ihre Mitwirkung bei erfolgreichen New-Work-Projekten in traditionellen Unternehmenskulturen erhielt sie 2017 den HR Excellence Award, 2018 den Xing New Work Award und wurde für ihre vielgelesenen Blogbeiträge auf der Plattform LinkedIn mehrmals als Topvoice ausgezeichnet. Zielgruppe Führungskräfte, Veränderer in Organisationen, Unternehmens- und Innovationsberater, Organisationsentwickler sowie Coaches

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