Highly talented, analytical, and results-driven senior executive complemented with more than 20 years of experience in service delivery management and information technology.

- Project and Portfolio Program Management: Expert at delivering large-scale projects within the allotted budget and period while mitigating risks in collaboration with teams of project, sustainment and service leaders, coordinators, and technicians

- Strategic Planning and Implementation: Adept at creating and implementing strategies to increase project agility, optimize operational efficiency, and substantially reduce cost

- Business Consulting: Equipped with the ability to provide professional consulting to various clients based on their needs

- Customer Relationship Management: Effective at establishing and maintaining strong relationships with business and IT stakeholders, covering the entire commercial, risk, and opportunity development aspects of the services provided

- Interpersonal Coordination and Team Building: Efficient at serving as an escalation point for the customer, while working with service managers from outsourcing service lines based on SLAs and client expectations

- Project Management Office (PMO): Proven competency in establishing PMO for Financial and Insurance clients to adapt PMO Process and procedures to the customer

- Agile Methodologies Proven competency in managing Hybrid-Agile and Traditional Agile Project using Agile Techniques including Lean and Kanban Methods

- Robotics – STEM & STEAM

- Leadership

My Mentoring Topics

• Project and Portfolio Program Management
• Strategic Planning and Implementation
• Business Consulting
• Customer Relationship Management
• Interpersonal Coordination and Team Building
• Project Management Office (PMO)
• Agile Methodologies
• Robotics
• Leadership