About me

Aida covered several roles as Customer Support Manager, continuing to Marketing Manager, Head of Customer Experience and Head of Operations.

In the last decade, Aida managed +120 direct reports, covering functions like customer support, sales, marketing, was main driver of one company level cultural transformation towards customer centricity & 3 functional teams turnarounds and coordinated +75 colleagues in project management setups.

"I learned immensely especially as a people manager and would love to be a partner in other people's journeys. Some of my transformational experiences include working with an executive coach and having great people around me as partners for thought, making me a strong believer in the power of connection with others and sharing."

Mentoring Topics

  • Customer Experience
  • Customer Centricity Transformation
  • Change management
  • Leadership
  • Time management
  • Operational strategy (customer care, sales, back office operations)
  • Personal development
Timezone: Europe/Bucharest

Book your session with Aida

We believe that learning is a basic need of every human being.

The Mentoring Club helps satisfying this need for as many people as possible by providing an open platform which offers mentoring as a gift with no strings attached.

Please help us to keep this platform open and free of any barriers. Only schedule time with a mentor for your personal development or if you want to discuss specific personal or job related challenges. Do not use our service to generate leads, to acquire testers or request for any other service for your business.

Also, please book a slot with a maximum of 2 mentors to let as many people as possible benefit from our service. If you found and booked a slot, we kindly ask you to show up or cancel the appointment at least 2 days in advance.

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