
Aleksei Berdnik
Chief of Staff at ServiceNow
Hi, I’m Aleksei.
I’m a Chief of Staff and Technical Program Leader with 15+ years of experience building and scaling engineering organizations across Europe, the US, and Asia. My work has spanned AI/Analytics platforms, global streaming products, and enterprise SaaS environments, where I partnered with CTOs and senior product leaders to drive strategic initiatives, build operating models, and develop high-performance teams.
Mentoring has been a core part of my career. I’ve supported founders, product managers, engineers, and technical program managers in navigating critical career transitions, stepping into leadership roles, scaling their teams, and developing the mindset required to grow with confidence. Many of my mentees have moved into senior positions, founded startups, secured global opportunities, and achieved significant professional and financial milestones.
⭐ How It Works
My approach is practical and results-driven
I combine systems thinking, real operational experience, and structured coaching methods to help you move faster, make better decisions, and unlock your long-term potential - whether you’re building your career or building a business.
I focus on clarity, structure, and action.
My goal is not only to answer questions - it’s to help you develop the tools and perspective to make strong decisions independently.
Topics range from tactical (how to run a roadmap session) to strategic (how to position yourself for a leadership role), and personal (how to scale your mindset to match your ambition).
⭐ What I Can Help With
Career Coaching
Resume/LinkedIn with detailed feedback
Interview preparation (junior to executive roles)
Breaking into Europe’s tech market
Relocation strategy, culture, and compensation
Building confidence and overcoming imposter syndrome
Technical Program & Project Management
Building TPM career paths
Structuring complex delivery programs
OKRs, KPI systems, dashboards
Portfolio management and reporting
Cross-functional alignment and communication
Product Strategy & Execution
Roadmapping and prioritization
Customer Journey Mapping (CJM)
Stakeholder alignment and narrative framing
Taking strategic initiatives from idea to launch
Engineering Leadership
Running effective 1:1s
Hiring and onboarding processes
Capacity planning and velocity tracking
Performance reviews and growth planning
Building high-trust, high-performance cultures
ServiceNow & Data Analytics
Platform Analytics, ITSM practices
Data-driven performance and reporting
Organizational dashboards and insights at scale
My Mentoring Topics
Product Management, Roadmapping, Customer Journey Mapping (CJM)
Engineering Management, 1:1 meetings, Hiring, Employee Growth, Capacity plannings, Velocity tracking
ServiceNow Products, Data Analytics, ITSM practices
Preparation and interview coaching, catering to individuals at any proficiency level
Meticulous resume reviews with constructive feedback
Assistance in job search efforts, guiding you through the process and facilitating successful transitions - If you're considering relocating to Europe, I can provide valuable insights and support to ensure a smooth transition