An accomplished sales and customer experience leader with a successful track record delivering within large and scaling businesses across EMEA and North America.
My expertise combines the balance between maximising data and enabling people to consistently achieve and exceed targets. From working in high volume contact centres, to technology sales and online recruitment; I help businesses grow. My entrepreneurial mindset, background in start-ups and natural curiosity, has enabled me to gain a thorough understanding of and build robust strategies around, the challenges and opportunities facing business today and into the future.
I am recognised for my capability and passion for supporting, challenging and building high-performance teams. My tailored coaching and mentoring style facilitate individual and team development and result in the achievement of consistent revenue growth and outstanding customer satisfaction and retention. I compliment my people development capability with an analytical approach to planning and structured execution.
As I strive for business growth and the retention of people within my business area to achieve aggressive goals, I lead by fostering a culture where everyone develops, is valued, trusted and empowered. As my career has progressed, I have grown my leadership competencies and developed teams to achieve sustained success within the business function and the wider organisation
Throughout my career, I have challenged myself to improve and develop in a way that can support the people within my care. With this responsibility, that I have also passed on, comes the opportunity to ensure those around us have fun and are looked out for. Facilitating a culture that supports and encourages those coming up behind, enables a collaborative, sharing and enriched experience where everyone grows.
- Professional Development
- Strategy & Business Development
- High Performing Teams
- Hyper Growth
- Preparing for leadership roles