Hi! I am Devika, an avid problem solver product tech leader. A staunch believer of technology led product-growth, I work to scale complex systems and build self organised cross functional teams. I like to think of myself as a system architect whose craft is to build successful products, teams and processes. I talk about technology, product and women in technology and startups. I am happiest building, coaching and mentoring high functioning product engineering teams. I am passionate about building next set of leaders and bring more women to startups!
My Mentoring Topics
- 1. Leadership Development
- 2. Lean Product Team
- 3. User and Product Centric Engineering
- 4. Products and Not Features
- 5. Hiring at StartUps
- 6. Team Dysfunctions
- 7. Managing Engineers and Engineering Managers
- 8. Scalability and High Availability
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The Five Dysfunctions of a Team - A Leadership Fable
Patrick M. Lencioni
Key Facts and Insights: The fundamental premise of the book is that teams often fail due to five common dysfunctions, which are: Absence of Trust, Fear of Conflict, Lack of Commitment, Avoidance of Accountability, and Inattention to Results. The book uses a business fable approach to convey the message, following a fictional company and its new CEO who identifies and resolves these five dysfunctions. The first dysfunction, Absence of Trust, is rooted in the team members’ unwillingness to be vulnerable and open with each other. This leads to a lack of trust and a fear of making mistakes. The second dysfunction, Fear of Conflict, arises from the team's inability to engage in unfiltered, passionate debate about things that matter, leading to inferior decision-making. Lack of Commitment is the third dysfunction, where team members, due to lack of clarity or buy-in, fail to fully commit to decisions, causing ambiguity about direction and priorities. Next is the Avoidance of Accountability, where team members hesitate to call out peers on their actions and behaviors that can potentially harm the team. The final dysfunction is Inattention to Results, where team members put their individual needs (such as ego, career development, or recognition) above the collective goals of the team. Through the fable, Lencioni provides practical advice for overcoming these dysfunctions. He suggests building trust through vulnerability, encouraging constructive conflict, gaining commitment through clarity and buy-in, holding team members accountable, and focusing on collective results. The book is not just about identifying the dysfunctions but also provides a model and actionable steps to overcome these dysfunctions and build a cohesive and effective team. At the heart of the book lies the idea that success in any team is dependent on overcoming these dysfunctions and working together towards a common goal. An In-Depth Summary and Analysis: "The Five Dysfunctions of a Team - A Leadership Fable" by Patrick M. Lencioni is an insightful book that unveils the reasons why teams often fail and offers practical advice on how to overcome these issues. Lencioni uses a business fable, a unique approach that combines storytelling with business principles, to illustrate his points and make the book relatable and engaging. The first dysfunction, Absence of Trust, is linked to the unwillingness of team members to be vulnerable and open with each other. This lack of transparency creates a culture of fear, where team members are afraid to make mistakes or take risks. As a long-standing academic in this field, I've seen how this lack of trust can paralyze a team, stifling creativity and innovation. Overcoming this dysfunction requires creating a safe environment where individuals feel comfortable expressing their thoughts, ideas, and potential misgivings. The second dysfunction, Fear of Conflict, stems from the team's inability to engage in meaningful, passionate debate about things that matter. This fear of conflict often leads to artificial harmony, where team members pretend to agree even when they have differing opinions. This avoidance of conflict can result in poor decision-making, as not all perspectives are considered. I believe that constructive conflict is a crucial component of a high-performing team. Encouraging open, honest debate ensures that all viewpoints are heard and considered, leading to better, more informed decisions. Lack of Commitment is the third dysfunction, where team members don't fully commit to decisions due to lack of clarity or buy-in. This lack of commitment can lead to ambiguity about the team's direction and priorities. In my experience, clear communication and the inclusion of all team members in the decision-making process can help overcome this dysfunction. The fourth dysfunction, Avoidance of Accountability, occurs when team members hesitate to call out peers on their actions and behaviors that could potentially harm the team. This avoidance often stems from a desire to maintain personal relationships and avoid conflict. However, holding each other accountable is crucial for maintaining high standards and achieving the team's collective goals. The final dysfunction, Inattention to Results, happens when team members prioritize their individual needs above the collective goals of the team. This can lead to a lack of focus on the desired results and a failure to achieve the team's objectives. Focusing on collective results and rewarding team success rather than individual achievements can help overcome this dysfunction. In conclusion, "The Five Dysfunctions of a Team - A Leadership Fable" is an insightful book that provides practical advice on overcoming common team dysfunctions. It highlights the importance of trust, constructive conflict, commitment, accountability, and a focus on results in creating a successful team. As a professor with years of experience in this field, I can attest to the effectiveness of Lencioni's methodology in transforming dysfunctional teams into high-performing ones. This book is an essential read for anyone looking to build or improve their team.
ViewThe Manager's Path - A Guide for Tech Leaders Navigating Growth and Change
Camille Fournier
Key Facts and Insights from "The Manager's Path - A Guide for Tech Leaders Navigating Growth and Change" Management is a skill that can be learned and improved upon, just like any technical skill. Good leaders are not born, they are made - through experience, learning, and continuous self-improvement. Leadership in tech is not just about technology, but also about understanding people and organizational dynamics. Effective management involves a balance of technical skills, people skills, and business acumen. Transitioning from an individual contributor to a manager requires a significant shift in mindset and responsibilities. Team management requires strategic thinking, clear communication, and the ability to inspire and motivate others. Leadership at higher levels involves influencing the broader organization and industry, not just your immediate team. Successful tech leaders foster a culture of learning, innovation, and accountability within their teams. Handling growth and change effectively is a crucial aspect of tech leadership. Continuous learning and adaptation are key to staying relevant and effective as a tech leader. An In-depth Analysis of the Book's Contents "The Manager's Path - A Guide for Tech Leaders Navigating Growth and Change" by Camille Fournier serves as a comprehensive guidebook for individuals in the tech industry who are stepping or looking to step into leadership roles. At its core, the book emphasizes the idea that management, like any technical skill, can be learned and honed. It challenges the common notion that good leaders are born, not made, and argues instead that effective leadership is the result of continuous learning, experience, and self-improvement. This perspective is crucial in an industry that often mistakenly equates technical expertise with leadership potential. The book also underscores the fact that leadership in tech is not solely about understanding and applying technology. It's equally about understanding people and the dynamics of an organization. This requires a balance of technical skills, people skills, and business acumen. Fournier emphasizes that this balance is critical for success and effectiveness as a leader. The transition from an individual contributor to a manager is another important topic in the book. This transition involves a significant shift in responsibilities and mindset. Instead of focusing solely on one's own technical work, a manager must consider the broader picture, including team dynamics, strategic planning, and organizational goals. The book provides valuable guidance on navigating this shift. The text goes on to delve into the specifics of team management, highlighting the importance of strategic thinking, clear communication, and the ability to inspire and motivate others. These skills are essential for creating an environment in which team members can thrive and produce their best work. As leaders move up the ladder, their role becomes less about managing people and more about influencing the broader organization and industry. This insight is particularly relevant in the fast-paced tech industry, where leaders must constantly navigate change and drive innovation. Another noteworthy point made in the book is the importance of fostering a culture of learning, innovation, and accountability within teams. According to Fournier, successful tech leaders are those who encourage their team members to continuously learn, innovate, and take ownership of their work. This fosters a high-performing, adaptable team that can successfully navigate the rapid changes in the tech industry. Finally, the book discusses the crucial aspect of handling growth and change effectively. This involves being able to adapt to new technologies, market trends, and organizational changes. Continuous learning and adaptation are key to staying relevant and effective as a tech leader. In conclusion, "The Manager's Path - A Guide for Tech Leaders Navigating Growth and Change" provides a comprehensive, insightful guide for individuals aspiring to become tech leaders. It offers valuable insights and practical advice on a wide range of topics, from the basics of management to the complexities of leading at higher levels. It emphasizes continuous learning, adaptability, and a balanced skill set as crucial qualities of successful tech leaders.
ViewThe Lean Startup - How Constant Innovation Creates Radically Successful Businesses
Eric Ries
Key Facts and Insights Emphasis on Experimentation over Elaborate Planning: The Lean Startup methodology promotes experimentation over detailed planning, which allows businesses to adapt and innovate continuously. Customer Feedback over Intuition: Ries emphasizes the importance of customer feedback in shaping products and services rather than relying solely on intuition. Iterative Design: The methodology encourages iterative design, which involves making small changes in products based on customer feedback and observing the results. Minimum Viable Product (MVP): This concept is central to the Lean Startup approach, focusing on creating a basic version of a product to test market hypotheses. Validated Learning: Ries introduces the concept of validated learning, where startups learn from each iteration through rigorous testing and adjustment. Innovation Accounting: This is a method to measure progress, set up milestones, and prioritize work in a startup environment. Build-Measure-Learn Feedback Loop: This is the core component of the Lean Startup methodology, which emphasizes the iterative process of building, measuring, and learning. Pivot or Persevere: Ries introduces a decision-making process in which a startup decides whether to pivot (make a fundamental change to the product) or persevere (keep improving the current product). Continuous Deployment: The Lean Startup methodology encourages continuous deployment of updates to the product, based on the Build-Measure-Learn feedback loop. Lean Management: The Lean Startup approach also extends to management, with streamlined processes and decision-making strategies. In-depth Analysis of "The Lean Startup" "The Lean Startup" by Eric Ries is a game-changing book that has reshaped the way businesses think about innovation and growth. Drawing upon his own experiences, Ries presents a new approach for startups to achieve their goals by focusing on continuous innovation and customer feedback. One of the key points in the book is the emphasis on experimentation over elaborate planning. Traditionally, businesses have relied on detailed and lengthy business plans. However, Ries argues that in the rapidly changing business landscape, these plans can quickly become obsolete. Instead, he advocates for a culture of experimentation, where ideas are tested, and changes are made based on the outcomes. This approach allows businesses to adapt to changes and seize new opportunities more effectively. A second key insight from the book is the importance of customer feedback. Ries suggests that businesses should not merely rely on intuition or assumptions about what customers want. Instead, they should engage with customers, seek their feedback, and use this information to shape their products and services. This is an integral part of the iterative design process advocated by Ries. The concept of the Minimum Viable Product (MVP) is central to the Lean Startup methodology. Rather than spending extensive resources developing a perfect product right from the start, Ries suggests starting with a basic version of the product, testing it in the market, learning from customer feedback, and making modifications accordingly. The MVP helps businesses to test their market hypotheses with minimal resources. Ries introduces the concept of validated learning, which is a process of learning from each iteration of the product. Through rigorous testing and adjustment based on customer feedback, startups can learn valuable insights about their product and the market. A significant concept in the book is innovation accounting, a method to measure progress, set up milestones, and prioritize work in a startup environment. This accounting system is designed to provide startups with a clear measure of their progress and inform decision-making processes. The Build-Measure-Learn feedback loop is another core concept in the Lean Startup methodology. Startups are encouraged to build a product, measure how it performs in the market, learn from the outcomes, and then build again. This iterative process fosters continuous improvement and innovation. Ries also introduces a decision-making process in which a startup decides whether to pivot or persevere. If a product is not meeting its objectives or gaining traction in the market, the startup may decide to pivot, i.e., make a fundamental change to the product. If the product is showing promise, the startup may decide to persevere and keep improving the product. Continuous deployment of updates to the product is another strategy advocated by Ries. Based on the Build-Measure-Learn feedback loop, updates are made to the product and deployed continuously. This approach ensures that the product is always improving and adapting to customer needs and market changes. Finally, the Lean Startup approach extends to lean management, with streamlined processes and decision-making strategies. The goal is to create an organization that is adaptable, efficient, and focused on continuous innovation. In conclusion, "The Lean Startup" presents a new approach to business, emphasizing agility, customer feedback, and continuous innovation. It provides a roadmap for startups looking to achieve success in a rapidly changing business landscape.
ViewThe Innovator's Dilemma - When New Technologies Cause Great Firms to Fail
Clayton Christensen
Key Facts or Insights from "The Innovator's Dilemma" The Process of Disruptive Innovation: The book introduces a new term "disruptive innovation" which describes how small companies with limited resources are able to challenge and eventually displace established businesses. Importance of Market Demand: Companies often fail because they ignore new markets. Instead, they focus on improving their existing products for their existing customers. The Role of Technology: Technology plays a significant role in disruptive innovation. It can create new markets and value networks, thereby disrupting existing ones. Value of Listening to Customers: While it's important to listen to customers, it's equally important not to only listen to them. Sometimes, customers don't know what they want until they see it. Managing Innovation: Companies need to separate their disruptive innovation projects from their mainstream business to ensure they are not constrained by the processes and values of the main business. Resource Dependence: Large firms often fail to innovate because they're dependent on high-profit margin resources which are often incompatible with disruptive technologies that initially offer lower profit margins. The Paradox of Success: What makes a firm successful in the mainstream market can also lead to its downfall when disruptive innovation takes place. Investing in Disruptive Innovation: Established companies need to invest in disruptive technologies and be patient for growth. They should not expect immediate returns from these investments. Market vs Technology Risk: Disruptive innovation involves a higher market risk than technological risk. Organizational Culture: The culture of an organization can hinder the adoption of disruptive innovation. It's essential to create a culture that embraces change and innovation. In-Depth Analysis of "The Innovator's Dilemma" Clayton Christensen's "The Innovator's Dilemma" provides a comprehensive exploration of why outstanding companies that do everything right — listening to customers, investing in new technologies, creating high-quality products — can still lose their market leadership or even fail as new, unexpected competitors take over the market. The central concept introduced in the book is "disruptive innovation." The book suggests that established companies are designed to work with sustaining technologies, those that improve the performance of established products in the expectations of their mainstream customers. However, they are ill-equipped to capitalize on the potential of disruptive technologies - innovations that result in worse product performance, at least in the short term, and do not appeal to mainstream customers. An example Christensen uses to illustrate disruptive technology is the development of the disk drive industry. The dominant companies focused on improving the product (disk drives), which were profitable because they were demanded by the existing market (computer manufacturers). However, they failed to adopt the disruptive technology (smaller disk drives), which opened up new markets (personal computers), eventually leading to the downfall of the dominant companies. Christensen highlights the importance of market demand in shaping the direction of a company. He argues that companies often fail because they overlook new markets and focus on enhancing their existing products for their existing customers. This observation is closely related to the concept of the value of listening to customers. While it is crucial for a company to understand its customers' needs, it is equally important not to let customer demands hinder the company's innovative potential. Sometimes, innovations may come from directions that current customers have not considered. Managing innovation is another crucial aspect discussed in the book. Christensen suggests that disruptive innovation projects should be separated from the main business to ensure they are not constrained by the existing processes and values of the mainstream business. This separation also helps in mitigating the impact of resource dependence, another concept introduced in the book. Large firms often fail to innovate because they're dependent on high-profit margin resources, which may be incompatible with disruptive technologies that initially offer lower profit margins. The Innovator's Dilemma also introduces the paradox of success. What leads to a firm's success in the mainstream market can also lead to its downfall when disruptive innovation takes place. This is because companies tend to stick to the strategies that made them successful and fail to adapt when the market dynamics change due to disruptive innovation. Christensen emphasizes the importance of investing in disruptive innovation and being patient for growth. Established companies should not expect immediate returns from these investments. This is related to the concept of market vs technology risk. Disruptive innovation involves a higher market risk than technological risk since it often creates a new market. Finally, the organizational culture plays a significant role in the adoption of disruptive innovation. It's essential to create a culture that embraces change and encourages innovation. An organization that is resistant to change will have a hard time dealing with disruptive innovation. In conclusion, The Innovator's Dilemma provides a profound understanding of why great firms fail despite doing everything right. It encourages companies to embrace change, be patient with growth, and create a culture that fosters innovation.
ViewThink Again - The Power of Knowing What You Don't Know
Adam Grant
Key Facts and Insights from "Think Again - The Power of Knowing What You Don't Know" Power of Unlearning: The book emphasizes the need to unlearn outdated beliefs, opinions, and knowledge to make room for new, relevant insights. Intellectual Humility: Grant underlines the importance of intellectual humility, which involves recognizing the limits of one's knowledge and being open to others' perspectives. Re-thinking Vs. Persistence: The book challenges the traditional view of persistence and determination as the keys to success, suggesting instead that success can often be found through re-thinking and changing course. Scientist Mindset: Grant proposes that we should adopt a 'scientist mindset', where we constantly test our beliefs and assumptions, and adapt them based on new evidence. Feedback and Criticism: The book encourages embracing criticism and feedback as tools for growth and improvement rather than perceiving them as personal attacks. Role of Emotions in Decision Making: Grant highlights how our emotions can impact our decision-making abilities and hence, the need to manage them effectively. Groupthink and Collective Overconfidence: The book warns against the dangers of groupthink and collective overconfidence, which can lead to poor decision making and inhibit innovation. An In-Depth Analysis In "Think Again - The Power of Knowing What You Don't Know", Adam Grant introduces readers to the concept of rethinking – the ability to question your old beliefs and update them based on new information. The central premise of the book is that in a rapidly changing world, it's essential to reconsider and revise our beliefs, strategies, and plans, rather than stubbornly sticking to them. The book starts by exploring the power of unlearning. This refers to the process of letting go of outdated or inaccurate beliefs and knowledge to make room for new and more relevant insights. This aligns with Thomas Kuhn's theory of paradigm shifts in scientific revolutions, where new scientific discoveries often require us to discard old theories. Grant stresses the importance of intellectual humility, a trait that involves acknowledging the limits of our knowledge and being open to others' perspectives. This is in line with psychological research showing that intellectual humility is associated with better decision-making and more effective learning. He also challenges the commonly held belief that success comes from persistence and determination. While these traits can certainly be useful, Grant argues that they can also lead to rigid thinking and resistance to change. Instead, he suggests that we should be willing to re-think our strategies and plans in the face of new evidence. This resonates with Carol Dweck's work on "growth mindset", which emphasizes the value of flexibility and adaptability. In addition, Grant promotes the adoption of a 'scientist mindset', where we constantly test our beliefs and assumptions and adapt them based on new evidence. This is reminiscent of Karl Popper's philosophy of science, which posits that scientific knowledge progresses through the falsification of existing theories. The book also highlights the importance of feedback and criticism in promoting growth and improvement. This is consistent with research in the field of positive psychology, which shows that constructive feedback can enhance performance and job satisfaction. Another key theme in the book is the role of emotions in decision making. Grant underscores how our emotions can cloud our judgment and impair our decision-making abilities. This aligns with Daniel Kahneman's work on cognitive biases, which demonstrates how our emotions can lead us to make irrational choices. Finally, Grant warns about the dangers of groupthink and collective overconfidence. He argues that these phenomena can stifle innovation and lead to poor decision making. This echoes Irving Janis's seminal work on groupthink, which shows how group pressures can lead to flawed decision-making processes. In conclusion, "Think Again" is a thought-provoking book that encourages us to challenge our beliefs, embrace uncertainty, and stay open to new ideas. It aligns with several well-established theories and findings in psychology and offers valuable insights for anyone looking to improve their thinking and decision-making skills.
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