Jessica Jantzen

Jessica Jantzen

CRM Lead & Consultant at Project A | Ex-Zalando | Ex-Otto Group

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I have over 10 years of professional experience in customer relationship management. Being part of different company phases (start up to full grown company), I experienced various setups for teams (1 up to 20+ employees) and software (MailChimp to Salesforce, just to name the extremes). I am passionated about multi-channel lifecycle management with a close eye on user experience.

Companies, I have worked for: Zalando, Asana Rebel, Urban Sports Club, Otto Group.

I was eager to join the Mentoring Club for two reasons:

  1. I missed a mentor when I went into leadership. Someone who is not involved and objective, takes the time to listen and shares his/her experience. I had to pay a business coach for that.
  2. I noticed that some of my most valuable moments in my career happened while I was mentoring someone. It makes me happy to see that I can help to ease some trouble and support the development.

My Mentoring Topics

Customer Relationship Management
CRM Software
Team Management
Leadership