Hello! My name is Josh Cohn, a remote Sales leader who focuses on creating world-class cultures for high-performing teams. The benefits of a great remote culture are no secret: higher performance, lower turnover, higher NPS/CSAT, more innovative ideas, a broader talent pool, and the list goes on... And the old adage remains true: employees don't leave companies, they leave managers. If you don't compete on culture, you can bet your competitors are. As for me, I have 5 years of experience working within high-growth fintech startups, and 2 years of experience managing a remote team of 14 in a sales and account management org within a fast-paced technology environment at Better.com. Here we were ranked Top 12 Sales Team by Comparably while growing 3x year over year, and I was awarded Best Team Culture in my department in 2022. Creating a culture of high performance, happiness, and accountability is an immense but rewarding challenge. Add in a remote working variable, and it can be downright overwhelming. I've seen it cause managers to cut corners and sacrifice culture on the altar of performance more than once in my career. However, as people leaders - we must remember we are beholden to more than just delivering metrics. Ultimately, we carry a huge portion of the lives of our team members and their families in our hands, so it's our responsibility to honor that fact. It doesn't have to be perfect, but we have to have the humility to continually grow ourselves and continually give it our best. Happy to share tips, best practices, or feedback with new or aspiring leaders striving to create a world-class remote culture. Look forward to connecting 👍 https://www.linkedin.com/in/joshua-thomas-cohn/
My Mentoring Topics
- People Management
- Sales Leadership
- Remote Team Culture
- Remote Team Building
- Coaching & Development
- Managing Low Performers
- Change Management
- Scalable Processes
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Leaders Eat Last - Why Some Teams Pull Together and Others Don't
Simon Sinek
Key Facts and Insights from "Leaders Eat Last" The concept of the 'Circle of Safety': Leaders should create a safe environment where team members feel secure, supported, and free to express their thoughts and ideas. Effective leadership is about serving others, not being served. This is the concept of 'servant leadership.' Trust and cooperation are crucial for a team to function effectively. This can only be fostered in an environment where team members feel safe and valued. The biology of leadership: Certain chemicals in our bodies – endorphins, dopamine, serotonin, and oxytocin – play a significant role in leadership and team behavior. The danger of valuing numbers over people: In an organization, prioritizing metrics and profits over the well-being of the team can lead to a toxic work environment and poor performance. The importance of empathy in leadership: Understanding and sharing the feelings of others helps in building strong relationships and fostering cooperation within the team. Leadership requires courage: The courage to take the risk, to take care of others before oneself, and to make the right decisions, even if they are not popular. The role of communication in leadership: Effective leaders communicate a clear vision that inspires team members to work towards a common goal. Leadership is a lifestyle, not a rank: Leadership is about behavior and action, not about titles and positions. Leadership is about consistency: Trust is built through consistency. Leaders should be consistent in their actions and decisions to earn the trust of their team. Importance of flexibility and adaptability: Good leaders are flexible and adaptable in the face of change. They are open to new ideas and willing to adjust their strategies if necessary. An In-Depth Analysis of the Book's Contents "Leaders Eat Last" by Simon Sinek offers a comprehensive exploration of what makes a truly effective leader. Drawing on a range of examples from the military, business, and beyond, Sinek provides clear insights into how leadership works and how it can be fostered within an organization. At the core of Sinek's argument is the concept of the 'Circle of Safety.' This idea suggests that leaders should strive to create a supportive and secure environment for their teams. Only in such an environment can individuals feel safe enough to take risks, innovate, and cooperate effectively. This ties closely to the principle of servant leadership, a concept that has been widely discussed in leadership literature. Sinek argues that true leaders serve their teams, not the other way around. This service-oriented mentality fosters trust and cooperation, which are crucial for team performance. Sinek also delves into the science of leadership, discussing the role of certain chemicals in our bodies – endorphins, dopamine, serotonin, and oxytocin – in leadership and team behavior. This biological perspective provides a unique lens through which to understand leadership dynamics. A key warning in the book is about the danger of valuing numbers over people. This is a common pitfall in many organizations, where the drive for profits and performance metrics can overshadow the human element. Such an approach can lead to a toxic work environment and ultimately harm performance. The importance of empathy in leadership is another key theme in the book. This aligns with current research in emotional intelligence, which highlights the role of empathy in building strong interpersonal relationships and fostering a cooperative team environment. Throughout the book, Sinek emphasizes that leadership requires courage. This includes the courage to take risks, to prioritize others over oneself, and to make the right decisions even when they are not popular. Effective communication is also highlighted as a crucial aspect of leadership. Leaders need to articulate a clear vision that inspires their team and motivates them to work towards a common goal. Sinek stresses that leadership is a lifestyle, not a rank. It is about behavior and action, not about titles and positions. This demystifies the concept of leadership and makes it accessible to everyone in an organization. Consistency is another important aspect of leadership according to Sinek. Trust, he argues, is built through consistency. Leaders need to be consistent in their behavior, actions, and decisions to earn the trust of their team. Finally, Sinek underscores the importance of flexibility and adaptability in leadership. In our ever-changing world, leaders need to be open to new ideas and willing to adjust their strategies if necessary. In conclusion, "Leaders Eat Last" offers a holistic view of effective leadership, highlighting the importance of creating a safe and supportive environment, serving others, fostering trust and cooperation, understanding the biology of leadership, valifying people over numbers, demonstrating empathy, courage, effective communication, consistency, and adaptability. This aligns with many current theories and concepts in leadership literature, offering a practical guide for anyone seeking to enhance their leadership skills and create a more effective team.
ViewRadical Candor: Fully Revised & Updated Edition - Be a Kick-Ass Boss Without Losing Your Humanity
Kim Scott
Key Facts or Insights from "Radical Candor" Radical Candor is a management philosophy that advocates for direct, clear, and empathetic communication between managers and their teams. It is built on two fundamental principles: "Care Personally" and "Challenge Directly". The book provides a comprehensive framework that helps managers to improve their leadership skills and promote a healthy workplace culture. Scott breaks down management styles into four quadrants: Radical Candor, Obnoxious Aggression, Manipulative Insincerity, and Ruinous Empathy. "Radical Candor" advises managers to have difficult conversations with their employees, offering constructive criticism without being insensitive. The book emphasizes the importance of building strong relationships with team members to promote trust and openness. Scott also highlights the significance of listening to feedback from employees and using it to improve management practices. She suggests that managers should delegate tasks effectively to promote growth and development in their team members. Scott provides practical tools and techniques to implement the principles of Radical Candor in real-life situations. The book is based on Scott's extensive experience in leadership roles at various renowned tech companies, including Google and Apple. It calls for managers to maintain their humanity while being effective leaders, hence the subtitle: "Be a Kick-Ass Boss Without Losing Your Humanity". In-Depth Summary and Analysis of "Radical Candor" "Radical Candor" by Kim Scott is a revolutionary guide that offers valuable insights into effective leadership and management. It provides a comprehensive framework based on two fundamental principles: "Care Personally" and "Challenge Directly", both of which are crucial for building strong relationships, promoting a healthy workplace culture, and improving overall team performance. In her book, Scott categorizes management styles into four quadrants: Radical Candor, Obnoxious Aggression, Manipulative Insincerity, and Ruinous Empathy. Radical Candor is the most desirable of the four as it incorporates both caring personally and challenging directly. It encourages managers to be honest and direct with their feedback, while also showing genuine care for their team members. On the other hand, Obnoxious Aggression, Manipulative Insincerity, and Ruinous Empathy are all flawed management practices that could potentially hamper team morale and productivity. Radical Candor emphasizes the importance of having difficult conversations with employees. It encourages managers to provide constructive criticism without being insensitive or harsh. Such feedback, when delivered appropriately, can help employees improve their performance and contribute more effectively to the team's goals. Building strong relationships with team members is another significant aspect highlighted in the book. When managers care personally about their employees, it fosters a sense of trust and openness within the team. This, in turn, promotes better communication, collaboration, and overall team dynamics. Listening to feedback from employees is another crucial aspect discussed in the book. Scott emphasizes that managers should not only provide feedback but also be open to receiving it. This two-way communication allows for continual improvement and adaptation in management practices. The book also offers insights into effective delegation, advising managers to delegate tasks that promote growth and development in their team members. This not only helps to build skills within the team but also shows employees that their managers have confidence in their abilities. Scott provides practical tools and techniques to implement Radical Candor principles in real-life situations. These include methods for giving and receiving feedback, holding effective meetings, and resolving conflicts, among others. The concepts and ideas in "Radical Candor" are deeply rooted in Scott's extensive experience in leadership roles at renowned tech companies, including Google and Apple. Her practical examples and anecdotal evidence add credibility to her arguments and make the book a valuable resource for managers at all levels. Finally, a key message from the book is for managers to maintain their humanity while being effective leaders. It's possible to be a "kick-ass boss" without losing your empathy, compassion, and respect for others. This balance is the essence of Radical Candor and a cornerstone of effective leadership.
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