Hi, I am Jyoti Sharma! A product manager and a sustainability enthusiast. I love building products that help solve real customer needs. I am a strong proponent of design thinking and extensively use empathy as a first step in understanding pain problems of customers before building any product, be it B2C, B2B or a technical.
I have 14+ years of experience in the software industry where I started as an engineer doing system programming in VC++, Vb.net, asp.net, silverlight (yes that was long ago) and then moved into product management after I completed my management course in IIM Bangalore, India. I have built a wide range of products, from hardware for farmers, underbody scanners for cars to software integrated solutions for the dairy industry, gas turbines and used cars. With my background in physics and engineering, I understand when people talk about nuances of gas turbines and wind turbines or garbage collectors. And that... I call my niche! ;)
I love product management and how we are a liaison between customers/business and engineering and I found my calling when I started building products to solve problems in the space of renewable energy.
I believe in this quote strongly:
When you leave this world, did you make it any better than what it was when you entered it?
- Design thinking methodology
- How to conduct customer interviews with empathy?
- Product management
- Technical product management
- Product management lifecycle
- Prioritization techniques
- Time management
- Public speaking