I bring over a decade of experience as a leader and mentor in the corporate world - building, scaling and leading global teams at the intersection of business and technology. As a senior IT leader, I am skilled in digital project/product management, large-scale transformation projects, cross-functional orchestration, post-merger integrations, process excellence and change management. I am also a certified executive & leadership coach at habitofgrowth.com, helping leaders maximize their impact and lead with authenticity, decisiveness and purpose. I advocate for brave inclusive leadership, authentic self-expression and a kinder, more sustainable future. I am also an ambassador for various initiatives dedicated to empowering women and other underrepresented groups in the workplace and beyond. I look forward to meeting you, sharing insights and helping you advance with greater clarity and confidence!
My Mentoring Topics
- Leadership
- Team Management
- Project Management
- Digital Transformation
- Cross-Functional Collaboration
- Change Management
- Decision-Making
- The Future of Work
- Developing Top Performers
- Motivation & Engagement
- Career Planning & Development
- Women in Leadership
- Women in Tech
- Diversity, Equity and Inclusion
- Unconscious Bias
- Impostor Syndrome
- Self-Promotion
- Burnout Prevention & Recovery
- Conflict Management
- Executive Presence
- Life Empowerment
R.
29.March 2024Liliana provided valuable insights into navigating organizational challenges during our mentoring session. I appreciate her ability to understand and analyze the key issues.
P.
1.February 2024Very clarifying and amazing session .she is very polite and listens all your query and guide you to your goals .she is very informative and we'll experienced thanks liliana . looking forward to connect you again
V.
7.December 2023Lovely, friendly and knowledgeable. Liliana helped me clarify a lot of things about project management. :D
E.
31.August 2023I had a great mentoring session with Liliana. I felt fully understood, more empowered to move forward toward my career goals, and equipped with some life advice and tools. I can only recommend her. Thanks for your time and I would like to have other sessions with you!
M.
19.July 2023I had a great mentoring session with Liliana! I felt fully understood, more empowered to move forward with my ideas, and equipped with some clear tips and next steps.
A.
9.May 2023Liliana has become a true mentor for me after our first sessions, she is genuinely invested in supporting and empowering women by being able to inspire towards growth and instill confidence in you. She will advise you but she will also listen and truly understand you beforehand.
A.
29.January 2023The mentoring session last week has been so helpful! Your precise questions helped me find the direction I should be taking in my career journey. The tips on how to modify my CV also showed me what my CV was missing. The online search for roles and companies online that fit with my career goals helped me understand where I should be applying for jobs. The clarity I have after the mentoring session took away months of confusion and I will always be thankful for the guidance.
R.
6.January 2023Thanks for helping define the problem I have been facing and providing very valuable and tangible feedback. Amazing directions shared , I look forward to staying in touch.
Think Again - The Power of Knowing What You Don't Know
Adam Grant
Key Facts and Insights from "Think Again - The Power of Knowing What You Don't Know" Power of Unlearning: The book emphasizes the need to unlearn outdated beliefs, opinions, and knowledge to make room for new, relevant insights. Intellectual Humility: Grant underlines the importance of intellectual humility, which involves recognizing the limits of one's knowledge and being open to others' perspectives. Re-thinking Vs. Persistence: The book challenges the traditional view of persistence and determination as the keys to success, suggesting instead that success can often be found through re-thinking and changing course. Scientist Mindset: Grant proposes that we should adopt a 'scientist mindset', where we constantly test our beliefs and assumptions, and adapt them based on new evidence. Feedback and Criticism: The book encourages embracing criticism and feedback as tools for growth and improvement rather than perceiving them as personal attacks. Role of Emotions in Decision Making: Grant highlights how our emotions can impact our decision-making abilities and hence, the need to manage them effectively. Groupthink and Collective Overconfidence: The book warns against the dangers of groupthink and collective overconfidence, which can lead to poor decision making and inhibit innovation. An In-Depth Analysis In "Think Again - The Power of Knowing What You Don't Know", Adam Grant introduces readers to the concept of rethinking – the ability to question your old beliefs and update them based on new information. The central premise of the book is that in a rapidly changing world, it's essential to reconsider and revise our beliefs, strategies, and plans, rather than stubbornly sticking to them. The book starts by exploring the power of unlearning. This refers to the process of letting go of outdated or inaccurate beliefs and knowledge to make room for new and more relevant insights. This aligns with Thomas Kuhn's theory of paradigm shifts in scientific revolutions, where new scientific discoveries often require us to discard old theories. Grant stresses the importance of intellectual humility, a trait that involves acknowledging the limits of our knowledge and being open to others' perspectives. This is in line with psychological research showing that intellectual humility is associated with better decision-making and more effective learning. He also challenges the commonly held belief that success comes from persistence and determination. While these traits can certainly be useful, Grant argues that they can also lead to rigid thinking and resistance to change. Instead, he suggests that we should be willing to re-think our strategies and plans in the face of new evidence. This resonates with Carol Dweck's work on "growth mindset", which emphasizes the value of flexibility and adaptability. In addition, Grant promotes the adoption of a 'scientist mindset', where we constantly test our beliefs and assumptions and adapt them based on new evidence. This is reminiscent of Karl Popper's philosophy of science, which posits that scientific knowledge progresses through the falsification of existing theories. The book also highlights the importance of feedback and criticism in promoting growth and improvement. This is consistent with research in the field of positive psychology, which shows that constructive feedback can enhance performance and job satisfaction. Another key theme in the book is the role of emotions in decision making. Grant underscores how our emotions can cloud our judgment and impair our decision-making abilities. This aligns with Daniel Kahneman's work on cognitive biases, which demonstrates how our emotions can lead us to make irrational choices. Finally, Grant warns about the dangers of groupthink and collective overconfidence. He argues that these phenomena can stifle innovation and lead to poor decision making. This echoes Irving Janis's seminal work on groupthink, which shows how group pressures can lead to flawed decision-making processes. In conclusion, "Think Again" is a thought-provoking book that encourages us to challenge our beliefs, embrace uncertainty, and stay open to new ideas. It aligns with several well-established theories and findings in psychology and offers valuable insights for anyone looking to improve their thinking and decision-making skills.
ViewReinventing You, With a New Preface - Define Your Brand, Imagine Your Future
Dorie Clark
Key Insights from Reinventing You, With a New Preface - Define Your Brand, Imagine Your Future Your personal brand is essential in distinguishing you in your professional life. It's critical to understand how others perceive you to shape your personal brand effectively. Mentorship and networking play a crucial role in personal and professional reinvention. Embracing change and being adaptive is fundamental to reinvention. Developing a narrative about who you are and why you're changing is integral to your reinvention journey. Reinvention is not a one-time event but a continuous process of personal growth and development. Effective communication, both online and offline, is key in presenting your reinvented self. Consistently learning and upskilling is a necessary part of maintaining a relevant personal brand. Perseverance, resilience, and patience are essential virtues during the process of reinvention. Authenticity should be the basis of your personal brand to maintain credibility. In-depth Analysis of the Book Reinventing You, With a New Preface - Define Your Brand, Imagine Your Future by Dorie Clark is a comprehensive guide to personal branding and professional reinvention. It offers practical insights and actionable strategies that can help professionals at any career stage redefine their personal image and aim for a more fulfilling future. Understanding Personal Branding The book highlights the importance of personal branding in today's professional landscape. As the author asserts, differentiating yourself in an increasingly competitive job market is crucial. You are your own brand, and how you define and manage this brand significantly impacts your career trajectory. Perception and Feedback Clark emphasizes the need to understand how others perceive you. This is integral to shaping your personal brand. Seeking feedback from colleagues, mentors, and friends can offer valuable insights into how you are perceived, helping you identify areas you need to work on. The Power of Networking and Mentorship The book also discusses the importance of networking and mentorship in reinventing yourself. These relationships can provide you with new perspectives, opportunities, and guidance that can be invaluable in your reinvention journey. Embracing Change and Being Adaptive The author encourages embracing change and being adaptive as fundamental aspects of reinvention. Changing career paths, acquiring new skills, or shifting industries requires a degree of flexibility and a willingness to step out of your comfort zone. Narrative Development A powerful narrative about who you are and why you're changing is another key insight from the book. This narrative serves as a bridge connecting your past, present, and future, making your reinvention understandable and relatable to others. Reinvention as a Continuous Process Clark underlines that reinvention is not a one-time event. It's a continuous process of personal growth and development. This means constantly learning, adapting, and evolving to keep up with changing circumstances and maintain a relevant and effective personal brand. Communication and Authenticity Effective communication, both online and offline, is crucial in presenting your reinvented self. Clark advises on the careful use of social media and other platforms to communicate your personal brand consistently. Furthermore, authenticity should underpin your personal brand to maintain credibility. Conclusion In conclusion, Reinventing You, With a New Preface - Define Your Brand, Imagine Your Future provides a practical roadmap for anyone looking to reinvent themselves professionally. It underscores the necessity of personal branding and offers comprehensive strategies for defining and managing your brand. Moreover, the book emphasizes the importance of adaptability, continuous learning, and effective communication in your reinvention journey. Finally, it reminds us that authenticity is the foundation of a credible personal brand.
ViewWhen the Body Says No - The Cost of Hidden Stress
Gabor Maté, MD
Key Insights from the Book Connection between chronic stress and disease: The book emphasizes the profound connection between our emotional and physical health, highlighting how chronic stress can lead to the development of serious diseases like cancer, heart disease, and autoimmune disorders. Role of suppressed emotions: Dr. Maté argues that suppressed emotions, particularly anger, can have a significant impact on one’s health. Psychoneuroimmunology: The book delves into the field of psychoneuroimmunology, studying the interaction between psychological processes and the nervous and immune systems of the human body. Impact of childhood trauma: It discusses the effects of adverse childhood experiences on adult health and illness, drawing a direct line between the two. Autoimmune diseases and stress: The book explores the link between autoimmune diseases and stress, explaining how high levels of stress can trigger or exacerbate these conditions. Power of emotional expression: Dr. Maté emphasizes the importance of emotional expression and communication for maintaining good health. Importance of self-care: The book promotes the need for self-care and stress management techniques, including meditation, exercise, and healthy eating. Role of societal pressures: It touches upon how societal pressures and expectations can contribute to individual stress levels and subsequent health problems. Need for personal boundaries: Dr. Maté argues for the importance of setting personal boundaries to protect our physical and mental health. Limitations of modern medicine: The book criticizes the limitations of modern medicine in recognizing and addressing the psychological roots of physical disease. Healing through self-awareness: Lastly, the book focuses on the concept of healing through self-awareness, encouraging readers to understand and address their emotional needs. An In-Depth Analysis "When the Body Says No - The Cost of Hidden Stress" by Gabor Maté, MD is an enlightening exploration of the complex interactions between the mind and body, particularly how emotional stress can manifest as physical illness. Based on years of medical research and clinical experience, Dr. Maté presents a compelling case for the profound impact of chronic stress and suppressed emotions on our physical health. The book delves into the field of psychoneuroimmunology, a relatively new scientific discipline that studies the interaction between the psychological processes and the nervous and immune systems of the human body. It offers a wealth of scientific data, real-life examples, and case studies to support its arguments. A significant portion of the book is dedicated to discussing the detrimental effects of suppressed emotions, particularly anger, on one's health. According to Dr. Maté, repressed anger and other negative emotions can lead to chronic stress, which eventually triggers the development of serious diseases like cancer, heart disease, and autoimmune disorders. This concept aligns with the broader field of psychosomatic medicine, which studies the influence of psychological processes on physical health. The book also stresses the impact of adverse childhood experiences on adult health and illness. Numerous studies have shown that trauma in early life, including abuse, neglect, and parental substance abuse, can lead to chronic health conditions in adulthood. Dr. Maté argues that such experiences can lead to a lifelong pattern of chronic stress and emotional repression, thus increasing the risk of disease. Moreover, "When the Body Says No" explores the link between autoimmune diseases and stress. Dr. Maté explains that high levels of stress can trigger or exacerbate these conditions, which occur when the immune system mistakenly attacks the body's own cells. This concept is backed by extensive research showing that stress can influence the immune response, potentially leading to the onset or worsening of autoimmune diseases. Throughout the book, Dr. Maté emphasizes the power of emotional expression and communication in maintaining good health. He argues that expressing our emotions, particularly anger, is vital for relieving stress and preventing its harmful effects on the body. This idea is supported by research showing that emotional expression can enhance psychological well-being and improve physical health. Dr. Maté also discusses the importance of self-care and stress management for maintaining good health. He recommends various techniques, including meditation, exercise, and healthy eating, to help manage stress and promote overall well-being. This aligns with the broader field of health psychology, which emphasizes the role of lifestyle factors in health and disease. The book also touches upon the role of societal pressures and expectations in contributing to individual stress levels and subsequent health problems. Dr. Maté argues that societal norms and pressures can lead to chronic stress, particularly in individuals who struggle to meet these expectations. Furthermore, the book argues for the importance of setting personal boundaries to protect our physical and mental health. According to Dr. Maté, establishing boundaries can help prevent stress and burnout, thereby reducing the risk of stress-related diseases. Dr. Maté also criticizes the limitations of modern medicine in recognizing and addressing the psychological roots of physical disease. He argues that many healthcare professionals fail to consider the emotional aspects of illness, focusing instead on treating the physical symptoms. This critique highlights the need for a more holistic approach to healthcare, one that considers the psychological as well as the physical aspects of health and disease. Finally, the book focuses on the concept of healing through self-awareness. Dr. Maté encourages readers to understand and address their emotional needs, arguing that this self-awareness can lead to better health and well-being. This concept aligns with the field of mind-body medicine, which emphasizes the role of the mind in physical health and the healing process. In conclusion, "When the Body Says No - The Cost of Hidden Stress" offers a groundbreaking exploration of the complex interactions between the mind and body, providing readers with a deeper understanding of how emotional stress can manifest as physical illness. Through a wealth of scientific data, real-life examples, and practical advice, Dr. Maté provides invaluable insights into the profound impact of chronic stress and suppressed emotions on our physical health, highlighting the importance of emotional expression, self-care, and self-awareness in maintaining good health and preventing disease.
ViewThe Myth of Normal - Trauma, Illness & Healing in a Toxic Culture
Gabor Maté, Daniel Maté
Key Facts and Insights The concept of 'normal' is a myth: The book debunks the societal notion of normalcy and argues that everyone carries some form of trauma or emotional baggage. Unresolved trauma impacts physical health: Maté sheds light on how unresolved trauma can manifest into chronic physical illnesses. The mind-body connection: The authors elaborate on the mind-body connection and how mental health impacts physical well-being. The role of a toxic culture: The book explores how a toxic culture contributes to trauma and illness by promoting unrealistic expectations and unhealthy lifestyles. Importance of holistic healing: The authors emphasize the importance of holistic healing that includes mental, emotional, and physical well-being. The adverse effects of capitalism: The book critiques how capitalism and consumerism contribute to a toxic culture that neglects mental health and promotes inequality. Empathy and compassion in healing: The book suggests the role of empathy and compassion in healing trauma and improving mental health. Need for societal change: The authors argue for a societal change that values mental health and promotes inclusive and compassionate environments. The role of self-awareness: Maté and Maté emphasize the importance of self-awareness in understanding one's trauma and initiating the healing process. Impact of childhood experiences: The book explores how adverse childhood experiences can lead to trauma and impact an individual's adult life. Relevance of neuroscience: The authors integrate findings from neuroscience to explain the impact of trauma on the brain and body. Detailed Summary and Analysis Gabor Maté and Daniel Maté's book, "The Myth of Normal - Trauma, Illness & Healing in a Toxic Culture" is a thought-provoking exploration of the prevalent societal norms, their impacts on mental and physical health, and the importance of holistic healing. The concept of 'normal' is a central theme in this book. The authors challenge the societal notion of normalcy and argue that everyone carries some form of trauma or emotional baggage. This perspective is a refreshing take on mental health, moving away from the stigma associated with mental illnesses and encouraging a more inclusive and empathetic understanding of human psyche. The authors explore the mind-body connection in depth, shedding light on how unresolved trauma can manifest into chronic physical illnesses. This insight is particularly interesting, as it bridges the gap between mental and physical health, suggesting that they are not separate entities but intertwined aspects of overall well-being. A significant portion of the book is dedicated to discussing the role of a toxic culture in contributing to trauma and illness. The authors critique how capitalism and consumerism promote unrealistic expectations and unhealthy lifestyles, leading to mental health issues and chronic illnesses. This systemic critique is a crucial aspect of the book, as it highlights the need for societal changes that prioritize mental health and well-being. The importance of holistic healing is emphasized throughout the book. Maté and Maté advocate for a comprehensive approach to healing that takes into account mental, emotional, and physical well-being. They argue that healing cannot occur in isolation and requires a supportive environment that fosters empathy and compassion. One of the most notable aspects of this book is its inclusion of neuroscience findings to explain the impact of trauma on the brain and body. This scientific grounding not only adds credibility to the authors' arguments but also makes the content accessible and relatable to readers with different backgrounds. In conclusion, "The Myth of Normal - Trauma, Illness & Healing in a Toxic Culture" is a compelling exploration of societal norms, trauma, and the healing process. The authors' unique perspective, backed by scientific evidence, offers valuable insights into mental health, physical well-being, and the need for societal change. This book is an essential read for anyone interested in understanding the intricacies of the human psyche and the impact of societal norms on overall well-being.
ViewDare to Lead - Brave Work. Tough Conversations. Whole Hearts.
Brené Brown
Key Facts from "Dare to Lead: Brave Work. Tough Conversations. Whole Hearts" Leadership is not about titles or power, but about the courage to lead with vulnerability. Embracing vulnerability is crucial for courageous leadership, contrary to the common belief that vulnerability is a sign of weakness. Trust is built in small moments and is the backbone of connection and leadership. Clear and honest communication is key to successful leadership, and this includes having difficult conversations. The concept of “rumbling with vulnerability” is introduced as a method to face fear and uncertainty. There is a difference between being a knower and being a learner, and a good leader should be a learner. Leaders should always operate from a place of values, and ensure their team does the same. Effective leaders do not avoid tough conversations, they lean into them with empathy and understanding. Leadership requires a constant commitment to personal and professional growth. Leaders must be willing to give feedback and be open to receiving it as well. Understanding and addressing shame and empathy is vital for healthy team dynamics. Detailed Summary and Analysis "Dare to Lead" by Brené Brown is a thought-provoking exploration of what it means to be a courageous leader. The book challenges many conventional notions about leadership, such as the association of leadership with power and authority. Instead, Brown emphasizes that leadership is not about titles or power but about the courage to lead with vulnerability. This vulnerability, she insists, is not a sign of weakness but a necessary ingredient for courageous leadership. A crucial insight from the book is the importance of embracing vulnerability. In a society that often views vulnerability as a flaw, Brown's emphasis on its importance is a significant shift. She introduces the concept of “rumbling with vulnerability”, which she defines as having the courage to face our fear and uncertainty, to lean into our discomfort, and to have difficult conversations. This concept encourages leaders to show up and be seen, even when there are no guarantees, which is a testament to true bravery. Another significant aspect of the book is the emphasis on trust-building. Brown argues that trust is built in small moments and is the backbone of connection and leadership. The acronym BRAVING, introduced in the book, stands for Boundaries, Reliability, Accountability, Vault, Integrity, Non-judgment, and Generosity, and outlines the elements of trust. Understanding and implementing these elements can significantly enhance the trust within a team. Communication is another key theme in "Dare to Lead". Brown stresses the importance of clear and honest communication in leadership, including having difficult conversations. According to her, effective leaders do not avoid tough conversations; instead, they lean into them with empathy and understanding. This can be a daunting task, but it is essential for maintaining transparency and trust within the team. "Dare to Lead" also emphasizes the importance of being a learner, not a knower. Brown elaborates on the difference between the two, explaining that knowers feel the need to provide answers, while learners ask questions. According to her, a good leader should always be a learner, constantly seeking knowledge and understanding. This insight challenges the traditional notion of leadership as being the one with all the answers, and instead promotes a more collaborative and inquisitive approach to leading. Furthermore, Brown emphasizes that leaders should always operate from a place of values. Leaders should identify their core values and ensure that their actions align with these values. Additionally, they should also encourage their team members to identify and align with their values, fostering a value-driven work environment. Lastly, the book explores the concept of shame and empathy, and how understanding and addressing these can contribute to healthier team dynamics. Brown argues that empathy is the antidote to shame and encourages leaders to foster an empathetic environment. In conclusion, "Dare to Lead" provides a comprehensive guide on how to be a more courageous, empathetic, and effective leader. By embracing vulnerability, building trust, communicating clearly, being a learner, operating from a place of values, and understanding shame and empathy, one can truly lead with their whole heart.
ViewHow Women Rise - Break the 12 Habits Holding You Back
Sally Helgesen, Marshall Goldsmith
Key Facts and Insights: Identifying and overcoming self-limiting habits is crucial to professional advancement. Women often possess unique habitual barriers that can hinder their career progression. The book outlines 12 common habits seen in women that can potentially hold them back. Each habit is explored in depth, with practical advice and techniques to overcome them provided. Building a strong support network is a key component of success, as is learning to claim your achievements. Understanding the difference between perfectionism and striving for excellence can prevent burnout and promote progress. Recognizing and addressing the gender dynamics in the workplace is vital to navigate and rise above them. Emphasizing the power of clear, positive communication is crucial in leadership roles. Adopting a learning mindset and being open to feedback facilitates growth and improvement. Women need to assert themselves, take credit for their work, and ask for what they want directly to advance in their careers. Article: "How Women Rise - Break the 12 Habits Holding You Back" by Sally Helgesen and Marshall Goldsmith is a comprehensive guide designed to help women navigate their professional journeys by addressing the unique challenges they may face. As someone who has spent years teaching and supporting women in the professional world, I found this book to be an insightful, practical resource. The book is built on the premise that to advance in their careers, women need to recognize and confront specific self-limiting habits. Helgesen and Goldsmith identify 12 common habits seen in women that can potentially hold them back. These habits range from reluctance to claim their achievements, perfectionism, overvaluing expertise, putting their job before their career, the disease to please, minimizing, too much, ruminating, letting your radar distract you, the perfection trap, and the power of "no", among others. Each habit is explored in depth, with practical advice and techniques provided to overcome them. For instance, to combat the habit of overvalifying expertise, the authors suggest that women should focus on demonstrating their potential for the future rather than solely relying on their past achievements. Similarly, to break the habit of putting their job before their career, the authors encourage women to focus on long-term career development, including seeking mentors, networking, and increasing visibility in the organization. A common theme throughout the book is the importance of building a strong support network. The authors emphasize the value of mentors, sponsors, and peer networks in helping women navigate their career journeys. They also highlight the need for women to claim their achievements and promote their work, a practice that is often uncomfortable for many women. Another important insight from the book is the need to differentiate between perfectionism and striving for excellence. The authors argue that perfectionism can lead to burnout and hinder progress, while striving for excellence can promote growth and development. They suggest that women should focus on doing their best rather than being perfect. Recognizing and addressing the gender dynamics in the workplace is also a major focus of the book. The authors detail the unique challenges women face due to gender biases and stereotypes, offering strategies to navigate and rise above them. Clear, positive communication is emphasized as a crucial leadership skill. The authors provide examples and strategies to improve communication effectiveness, including expressing ideas confidently, using positive language, and avoiding minimization. Adopting a learning mindset and being open to feedback is another key insight. The authors argue that continuous learning and improvement are crucial for career advancement, and they encourage women to seek feedback regularly. Lastly, the authors stress the importance of women asserting themselves, taking credit for their work, and asking for what they want directly. They argue that these behaviors, often seen as aggressive in women, are necessary for career advancement and should be embraced. In conclusion, "How Women Rise - Break the 12 Habits Holding You Back" is a practical, insightful guide for women aiming to advance in their careers. It provides a comprehensive overview of common habits that can hold women back and offers practical advice to overcome them. As a professor dealing with these topics for many years, I would highly recommend this book to women who are seeking to break through barriers and rise in their careers.
ViewWhat Got You Here Won't Get You There - How Successful People Become Even More Successful
Marshall Goldsmith
Key Insights from "What Got You Here Won't Get You There" The success that got you here may not be the same success that will get you to the next level. Most professionals are held back by a handful of counterproductive behaviours. Feedback is crucial for growth, yet it is often ignored or taken negatively. Our perceptions of ourselves often don’t match how others perceive us. Changing our behaviours is difficult but not impossible. Apologizing and asking for feedback are two powerful tools for personal development. Success is a continuous journey, not a destination. The higher up you go in an organization, the more your problems are behavioural. Small changes in behaviour can have big impacts on our leadership effectiveness. Being successful doesn't make you immune to blind spots and flaws. Real change involves changing people's perceptions of us, not just our behaviour. An In-Depth Analysis In "What Got You Here Won't Get You There," Marshall Goldsmith, a renowned executive coach, presents a profound idea: the very traits that propel professionals up the corporate ladder can also halt their ascent. These behavioural traits, while beneficial in the early stages, become hurdles when it comes to climbing higher. This concept aligns with the Peter Principle, which states that people rise to their level of incompetence. Goldsmith identifies 20 common behavioural pitfalls that successful people fall into. These include resisting change, playing favourites, refusing to express regret, not listening, failing to express gratitude, and many more. These are all behaviours that can seriously hamper progress and hinder relationships. The book emphasises the importance of feedback in overcoming these hurdles. Feedback provides an external perspective that can help us identify our blind spots. However, Goldsmith notes that successful people often reject or ignore feedback due to their ego and the fear of criticism. This is a significant obstacle in their growth. Another key idea in the book is the disparity between self-perception and external perception. Goldsmith argues that how we see ourselves often differs from how others see us. This gap can lead to misunderstandings and conflicts. Therefore, understanding and managing others' perceptions of us is crucial for success. Goldsmith also discusses the challenges and strategies for changing behaviours. He suggests that real change requires not just altering our actions but also changing how others perceive us. This is a tough task, as perceptions are deeply ingrained and resistant to change. However, Goldsmith provides practical advice for achieving this. He recommends sincerely apologizing for past mistakes and asking for feedback on how to improve. These acts demonstrate humility and willingness to change, which can help alter others' perceptions. Goldsmith also highlights the importance of follow-through in ensuring that the change is lasting. One of the most powerful messages in the book is that success is a continuous journey, not a destination. This echoes the philosophy of Kaizen, a Japanese concept that focuses on continuous improvement. Goldsmith argues that this mindset is vital for sustained success. Overall, "What Got You Here Won't Get You There" is a compelling exploration of the challenges that successful individuals face and the strategies to overcome them. The insights and practical advice it provides can be immensely beneficial for anyone looking to reach new heights in their career. Conclusion In conclusion, Goldsmith's book provides valuable insights into the behavioural challenges that successful professionals face and offers practical strategies for overcoming them. By embracing feedback, understanding others' perceptions, and committing to behavioural change, professionals can continue their journey of success and reach even greater heights.
ViewInvisible Women - Data Bias in a World Designed for Men
Caroline Criado Perez
Key Facts from "Invisible Women - Data Bias in a World Designed for Men" Gender data gap: Most societal norms, systems, and designs have been created using data predominantly from male subjects. Sex-disaggregated data: The lack of sex-disaggregated data leads to a lack of representation for women in various fields and designs. Healthcare bias: The gender data gap in medical research and healthcare leads to misdiagnoses and ineffective treatment for women. Economic inequality: The economic system is set up in a way that undervalues and ignores women's work. Transportation and urban planning: Infrastructure and planning are designed with the male commuter in mind, ignoring the different travel patterns and safety concerns of women. Technology: Tech products are designed for the average male, leading to an inherent bias in their design and functionality. Workplace bias: Offices and workplaces are designed considering the comfort and needs of men, disregarding those of women. Public safety: Women's safety is often overlooked in public policies and urban planning, leading to a lack of safety provisions for women in public spaces. Disaster response: Disaster response strategies are often designed without considering the specific needs and vulnerabilities of women, causing them to bear the brunt of disasters. Political representation: The lack of women in decision-making positions leads to policies that overlook women's needs. Detailed Analysis "Invisible Women - Data Bias in a World Designed for Men", by Caroline Criado Perez, presents a compelling argument about the gender data gap and its wide-ranging effects on society. The author argues that the world is predominantly designed for men, citing various instances where women's needs and experiences have been overlooked. The concept of the gender data gap is a central theme in the book. Perez posits that the data used to design many systems, norms, and products is biased, as it is primarily collected from men. This leads to a male-centric view that permeates various aspects of society, making women 'invisible.' In healthcare, for instance, Perez highlights the lack of sex-disaggregated data, with most medical research being conducted on male subjects. This bias often results in misdiagnoses and ineffective treatments for women, as their symptoms and responses to medication can differ significantly from those of men. The economy is another area where this bias is evident. Women's work, particularly unpaid domestic work and caregiving, is undervalued and often ignored in economic systems. This leads to economic inequality and exacerbates the gender pay gap. The gender data gap also extends to infrastructure and urban planning, which are typically designed with the male commuter in mind, disregarding women's different travel patterns and safety concerns. Perez further explores how tech products, offices, public safety policies, disaster response strategies, and political representation all reflect the male-centric bias. Tech products, for example, are designed for the 'average' male user, making them uncomfortable or even dangerous for women to use. In the workplace, settings are often designed for the comfort of men, with little consideration for women's needs. The author also highlights the lack of safety provisions for women in public spaces, with public safety policies often ignoring women's unique safety concerns. The gender bias extends to disaster response strategies, where the specific needs and vulnerabilities of women are not considered, leading to a higher impact on women during disasters. The lack of women in decision-making positions, according to Perez, contributes significantly to these issues. This underrepresentation leads to a lack of policies that address women's needs and experiences. The key takeaway from Perez's work is the urgent need to address the gender data gap and incorporate women's experiences and needs into all aspects of design, policy-making, and research. Acknowledging and addressing this bias is critical to creating a more equitable society for all. References to Concepts and Ideas Perez's work intersects with several key concepts and theories in gender studies, sociology, and economics. These include intersectionality, which considers how various forms of inequality often operate together and exacerbate each other, and feminist economics, which critiques traditional economics as being inherently biased towards men. Moreover, the book aligns with the concept of gender mainstreaming, an approach to policy development that takes into account both women's and men's interests and experiences. It also draws on the notion of gendered innovations, which encourages the inclusion of sex and gender analysis in research and development. In conclusion, "Invisible Women" is a call to action to address the systemic bias in our societies and to work towards a more inclusive world where women's experiences, needs, and contributions are acknowledged and valued. Through this book, Perez offers a powerful critique of the gender data gap, urging us all to challenge and change the status quo. The book is an essential read for anyone interested in understanding and addressing gender inequality in our world.
ViewThe Heart of Business - Leadership Principles for the Next Era of Capitalism
Hubert Joly
Key Insights from "The Heart of Business - Leadership Principles for the Next Era of Capitalism" Business as a Force for Good: The book proposes that businesses should not only focus on profits but also on being a force for good in society. Purposeful Leadership: Leaders should have a clear sense of purpose that aligns with the organization's mission and values. Human-centric Approach: Businesses should adopt a human-centric approach, valuing each individual within the organization. Stakeholder Interdependence: All stakeholders - employees, customers, investors, and communities - are interconnected and should be treated as such. Importance of Empathy: Empathy is a critical leadership skill in the modern business world. Continuous Learning and Adaptation: Organizations should foster a culture of continuous learning and adapt to changes in the business environment. Reinventing Capitalism: The book discusses the need for reinventing capitalism to address societal challenges and create sustainable growth. Embracing Vulnerability: Leaders should not shy away from showing vulnerability; it fosters trust and connection within the team. Intrinsic Motivation: Understanding and leveraging intrinsic motivation can lead to better employee performance and satisfaction. Authenticity: Authenticity in leadership is key to building trust and rapport with teams. Transformational Change: Leaders should aim for transformational change, not just incremental improvements. In-depth Analysis and Conclusions In "The Heart of Business - Leadership Principles for the Next Era of Capitalism", Hubert Joly presents a fresh perspective on leadership and its role in modern capitalism. Drawing from his experience as the CEO of Best Buy, Joly posits that businesses should shift their focus from profits to being a force for good in society. This idea aligns with the concept of 'Conscious Capitalism', which emphasizes the potential of businesses to have a positive impact on the world. The book underscores the importance of purposeful leadership. Leaders should have a clear sense of purpose that aligns with the organization's mission and values. This notion echoes Simon Sinek's 'Golden Circle' theory, which stresses the importance of 'why' in any organization or endeavor. Joly also advocates for a human-centric approach in businesses, which entails valuing each individual within the organization. This is reminiscent of 'Humanistic Management', which advocates for the respect of human dignity in all business practices. Another key idea is the interdependence of all stakeholders - employees, customers, investors, and communities. This aligns with 'Stakeholder Theory', which posits that businesses should create value for all their stakeholders, not just shareholders. Emphasizing the importance of empathy in leadership, Joly aligns with Daniel Goleman's 'Emotional Intelligence', where empathy is identified as a key component of effective leadership. The book also encourages continuous learning and adaptation, a concept that resonates with Peter Senge's 'Learning Organizations'. According to Senge, organizations that are capable of learning and adapting have a competitive edge in today's rapidly changing business environment. Joly's call for reinventing capitalism to address societal challenges and create sustainable growth echoes the sentiments of many thought leaders in the field of 'Sustainable Capitalism'. Embracing vulnerability as a leader is a notion popularized by Brené Brown, who argues that vulnerability fosters trust and connection within teams. Similarly, Joly's emphasis on intrinsic motivation aligns with Daniel Pink's 'Drive', which asserts that autonomy, mastery, and purpose are key to motivating modern workers. Authenticity, according to Joly, is key to building trust and rapport with teams. This concept aligns with Bill George's 'Authentic Leadership', which argues that leaders should be true to themselves and their values. Finally, Joly's advocacy for transformational change, rather than incremental improvements, aligns with John Kotter's '8-Step Process for Leading Change', which emphasizes the importance of large-scale change in organizations. In conclusion, "The Heart of Business - Leadership Principles for the Next Era of Capitalism" offers valuable insights for modern leaders. It integrates various established leadership concepts into a comprehensive guide for leading in today's complex and rapidly changing business environment. The book is a must-read for anyone seeking to understand and implement effective leadership in the context of modern capitalism.
ViewEMPOWERED - Ordinary People, Extraordinary Products
Marty Cagan
Key Insights from "EMPOWERED - Ordinary People, Extraordinary Products" by Marty Cagan Transformation from ordinary to extraordinary: The book emphasizes that ordinary people can produce extraordinary products when empowered with the right tools, knowledge, and environment. Product teams: Cagan emphasizes the importance of autonomous, cross-functional product teams for creating innovative products. Leadership role: The book highlights the role of leadership in empowering teams and fostering a conducive environment for innovation. Product vision: Cagan underscores the significance of a clear, compelling product vision as a guiding light for product teams. User-centric approach: The book promotes a deep understanding of users, their needs, and their problems as key to creating valuable products. Risks and failures: Cagan discusses the importance of embracing risks and learning from failures in the product development process. Continuous learning: The book advocates for continuous learning and improvement both at the individual and team level. Role of technology: Cagan emphasizes the crucial role of leveraging technology to create innovative solutions. Product discovery: The book details the process of product discovery as a means to validate ideas before development. Product delivery: Cagan outlines the importance of efficient product delivery mechanisms for successful product development. Detailed Analysis and Summary "EMPOWERED - Ordinary People, Extraordinary Products" by Marty Cagan is a compelling read that delves into the nuances of creating extraordinary products. The book's central theme is the idea that ordinary people can produce extraordinary products when provided with the right tools, knowledge, and environment. This concept resonates with my years of research and teaching in product development, where I've witnessed the transformative effect of empowerment on individuals and teams. One of the key concepts that Cagan discusses is the importance of autonomous, cross-functional product teams in the innovation process. In my experience, this approach fosters collaboration, allows for diverse perspectives, and accelerates the product development cycle. Cagan goes a step further to discuss the role of leadership in empowering these teams. The book argues that leaders should not merely manage but inspire, mentor, and create an environment conducive to innovation. This aligns with the transformational leadership theory, a concept I frequently reference in my lectures. Another critical insight from the book is the import of a clear, compelling product vision. According to Cagan, this vision serves as a guiding light for product teams, providing direction and fostering alignment. This concept is deeply rooted in goal-setting theory, which emphasizes the significance of clear, challenging goals in driving performance. At the heart of Cagan's approach to product development is a user-centric approach. The book promotes a deep understanding of users, their needs, and their problems as the key to creating valuable products. This aligns with the principles of user-centered design and human-computer interaction, topics I frequently delve into during my lectures. Cagan also discusses the importance of embracing risks and learning from failures in the product development process. This aspect resonates with the concept of a learning organization, where failure is seen not as a setback but as an opportunity for learning and improvement. On the topic of learning, the book advocates for continuous learning and improvement both at the individual and team level. This idea echoes the principles of continuous improvement and lifelong learning, which are foundational to personal and professional growth. Cagan also emphasizes the crucial role of leveraging technology to create innovative solutions. The book points out that technology isn't just a tool but a source of product innovation when used creatively and strategically. Lastly, the book details the processes of product discovery and product delivery. Product discovery involves validating ideas before development, while product delivery focuses on bringing these validated ideas to life. These concepts align with the lean startup methodology and agile development practices, which advocate for iterative development and continuous feedback. In conclusion, "EMPOWERED - Ordinary People, Extraordinary Products" by Marty Cagan offers invaluable insights into the process of product development. It presents a compelling case for empowering individuals and teams, fostering a user-centric approach, embracing risks and failures, and leveraging technology for innovation. In doing so, it provides a comprehensive guide for anyone involved in product development, from beginners to seasoned professionals.
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Inspired
Marty Cagan
Key Insights from "Inspired" The importance of deep customer understanding in product development. The concept of Risks and Opportunity Assessment Process (ROAD) in product planning. The role of Product Discovery in creating successful products. The value of using prototypes in product design and testing. The significance of Product Manager in an organization. The application of Agile principles in product development. The difference between product delivery and product discovery. How to create a compelling product vision and strategy. The importance of validated learning in the product development process. Understanding the role of technology and design in product development. The importance of strong leadership in fostering a successful product team. In-depth Analysis of "Inspired" "Inspired" is a seminal work by Marty Cagan that provides a comprehensive guide on how to create technology products customers love. It is based on Cagan's extensive experience in the tech industry, having worked with some of the most successful companies in Silicon Valley. The first key insight from the book is the importance of deep customer understanding. Cagan emphasizes that successful product development starts with understanding customers' needs, desires, and problems. This involves conducting user research, customer interviews, and surveys, among other methods. This approach aligns with the principles of human-centered design, a design philosophy that focuses on understanding and addressing the needs and experiences of users. Cagan introduces the concept of Risks and Opportunity Assessment Process (ROAD), a strategic tool for product planning. It helps businesses identify potential risks and opportunities in their product development process and make informed decisions. Product Discovery is another essential concept in the book. It involves exploring and validating product ideas before development begins. Cagan suggests using prototypes during this stage to visualize and test product concepts. This aligns with the Lean Startup approach, which values quick experimentation and validated learning. The author also emphasizes the role of the Product Manager in an organization. According to Cagan, Product Managers should be "product CEOs," owning the product vision, strategy, and roadmap. They should lead cross-functional teams, work closely with customers, and make crucial product decisions. Cagan's approach to product development is rooted in Agile principles. He advocates for iterative development, continuous improvement, and close collaboration between development teams and stakeholders. He also distinguishes between product delivery and product discovery, arguing that while Agile methods are excellent for delivery, different methods are needed for discovery. The author also provides guidance on creating a compelling product vision and strategy. A strong vision and strategy can guide decision-making, motivate the team, and communicate the product's value proposition to stakeholders. Cagan underscores the importance of validated learning, a concept borrowed from Lean Startup methodology. This involves testing assumptions and learning from customers' feedback to improve the product iteratively. Moreover, Cagan discusses the role of technology and design in product development. He emphasizes the need for product teams to leverage emerging technologies and prioritize user experience in their product design. Lastly, Cagan stresses the importance of strong leadership in fostering a successful product team. He believes that leaders should empower their teams, cultivate a culture of innovation, and ensure alignment with the organization's vision and strategy. In conclusion, "Inspired" is a comprehensive guide that offers practical insights and strategies on product development. It embodies a deep understanding of the importance of the customer, emphasizes the value of discovery and validation, and promotes a culture of innovation and agile principles. All these elements are crucial in the rapidly changing world of technology product development.
ViewHow to Be an Inclusive Leader - Your Role in Creating Cultures of Belonging Where Everyone Can Thrive
Jennifer Brown
Key Facts and Insights: The importance of being an inclusive leader in today's diverse work environment. Understanding unconscious bias and its impact on decision-making and inclusivity. The role of empathy and active listening in creating an inclusive environment. The significance of self-awareness and emotional intelligence in inclusive leadership. The value of diversity and the necessity of equity in the workplace. The four stages of the Inclusive Leader Continuum: unaware, aware, active, and advocate. The practical steps and strategies to become an inclusive leader. Acknowledging the need for continuous learning and growth in the journey towards inclusive leadership. How to handle microaggressions and promote a culture of respect. The importance of allyship and the role of leaders in creating a culture of belonging. An In-depth Analysis: In today's increasingly diverse work environment, the need for inclusive leadership cannot be overstated. Jennifer Brown's book provides a comprehensive guide on how to become an inclusive leader and foster a culture of belonging in the workplace. She emphasizes that inclusive leadership goes beyond simply acknowledging diversity; it involves actively promoting an environment where everyone feels valued and can thrive. A key concept that Brown discusses is unconscious bias. These are the automatic, often unintentional, stereotypes that affect our understanding and decision-making. By becoming aware of our unconscious biases, we can work towards mitigating their impact and promoting inclusivity. This ties in with the importance of self-awareness and emotional intelligence in inclusive leadership. Leaders need to understand their own emotions and biases, as well as those of their team members, in order to foster a truly inclusive environment. The author also highlights the significance of empathy and active listening. By putting ourselves in others' shoes and genuinely listening to their experiences and perspectives, we can create a more inclusive culture. This is particularly important in handling microaggressions, subtle acts of discrimination that can create a hostile environment. Leaders need to be equipped to address these issues and promote a culture of respect. In her book, Brown introduces the Inclusive Leader Continuum, which comprises four stages: unaware, aware, active, and advocate. This continuum provides a roadmap for leaders to become more inclusive, emphasizing the need for continuous learning and growth. Moving from being unaware of the importance of inclusivity, to becoming aware of its significance, actively promoting it, and finally advocating for it, is a journey that all leaders should undertake. One of the most significant concepts discussed in the book is the value of diversity and the necessity of equity in the workplace. Diversity brings a variety of perspectives and ideas, which can lead to more innovative solutions. However, diversity alone is not enough; there needs to be equity, where everyone has fair access to opportunities and resources. This is where the role of inclusive leaders becomes crucial. Lastly, the book discusses the importance of allyship. Leaders have a responsibility to stand up for marginalized groups and create a culture of belonging. This involves understanding and acknowledging the unique experiences of different groups, and using their position of power to advocate for change. In conclusion, "How to Be an Inclusive Leader" provides a practical and comprehensive guide for leaders aiming to create a more inclusive work environment. By understanding and implementing the concepts discussed in the book, leaders can foster a culture where everyone feels valued and can thrive. As an experienced professor, I can attest to the validity and importance of these concepts in creating inclusive and successful organizations. The journey towards inclusive leadership is a continuous one, but with commitment and effort, it is certainly achievable.
ViewTurn the Ship Around! - A True Story of Turning Followers into Leaders
L. David Marquet
Key Facts and Insights from "Turn the Ship Around! - A True Story of Turning Followers into Leaders" 1. **The Leader-Leader model:** The book introduces a novel approach to leadership called the Leader-Leader model, which contrasts the traditional Leader-Follower model. 2. **Empowerment of the crew:** The author emphasizes empowering each team member, not just the leaders, to make decisions and take responsibility. 3. **Intent-based leadership:** The concept of intent-based leadership is central to the book. It involves giving control, creating leaders, and driving excellence. 4. **Technical competence is necessary:** The author asserts that leaders must have technical competence to make informed decisions and guide their teams effectively. 5. **Clarity over certainty:** The book emphasizes the importance of clarity over certainty in decision-making processes. 6. **Continuous learning:** The book advocates for a culture of continuous learning and improvement. 7. **Psychological safety:** The book highlights the importance of creating an environment where crew members feel safe to voice their opinions and concerns. 8. **Short, early conversations:** The author suggests that short, early conversations can prevent bigger problems later on. 9. **The "we" language:** The author promotes the use of "we" language to foster teamwork and cohesion. 10. **Resilience in the face of failure:** The book underscores the importance of resilience and learning from failures. 11. **Changing the measure of success:** The author encourages changing the measure of success from being activity-based to thinking-based. In-Depth Summary and Analysis "Turn the Ship Around!" is an insightful exploration of leadership and organizational transformation penned by L. David Marquet, a former U.S. Navy captain. The book is both a personal narrative of Marquet's experiences in turning the ship, USS Santa Fe, from the worst-performing in the fleet to one of the best, and a practical guide to his innovative leadership methods. Marquet introduces a unique leadership style - the Leader-Leader model. This approach is a marked shift from the traditional Leader-Follower model that is prevalent in many organizations. The Leader-Leader model is built on the idea that everyone can be a leader, not just those at the top of the hierarchy. By empowering each member of the team to make decisions, take responsibility, and lead in their respective areas, a culture of mutual respect, trust, and continuous improvement is fostered. This concept is what Marquet refers to as 'intent-based leadership'. Intent-based leadership puts forth that leaders should not be the sole decision-makers. Instead, they should aim to give control to their subordinates, enabling them to become leaders themselves. This approach is grounded in the belief that those at the 'coalface' often have a better understanding of the work and the challenges, and thus, are best placed to make decisions. However, for this model to work, two key elements are necessary: technical competence and organizational clarity. Technical competence allows individuals to make informed decisions, while organizational clarity ensures everyone understands the organization's purpose and goals. Marquet demonstrates these principles by recounting his experiences on the USS Santa Fe where he focused on increasing the crew's technical competence and providing clear, consistent communication about the ship's mission and objectives. The book also emphasizes the importance of psychological safety, a concept well-documented in organizational behavior research. Marquet argues that a work environment where crew members feel safe to voice their opinions and concerns is conducive to innovation and problem-solving. Short, early conversations are another principle Marquet advocates for in his book. He suggests that addressing issues early on, even if they seem minor, can prevent them from escalating into larger problems. Marquet also promotes the use of inclusive language, specifically the "we" language. This fosters a sense of unity and shared responsibility, reinforcing the Leader-Leader model. Resilience and learning from failures are also underscored in the book. Marquet shares instances where mistakes were made on the USS Santa Fe, but instead of resorting to blame, the focus was on learning and improving from these experiences. Finally, Marquet proposes a shift in the measure of success from being activity-based to thinking-based. This encourages a focus on the process and the decision-making, rather than just the end result. In conclusion, "Turn the Ship Around!" is a potent read for anyone interested in leadership and organizational culture. It offers a unique perspective on leadership that is not only applicable to the military setting but also to any organization that aspires to be more effective, innovative, and resilient. Marquet's Leader-Leader model and intent-based leadership could be the key to transforming hierarchal, disempowered teams into agile, empowered ones.
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1.April 2024Liliana helped me in overcoming a less happy episode in my professional life. Thanks to her, I was able to extract valuable insights from that particular episode. She offers patience and support, gentleness and optimism. She is a professional individual who tenaciously guides people in finding clarity in their thinking. Many thanks for this inspiring session.