I have about 18 years of professional expertise within the Information Technology industry, serving in a myriad of roles encompassing Software Engineering, Site Reliability Engineering, DevOps, AIOps, and Project Management. Significant initiatives include the digital transformation of the client's field-force from antiquated paper-based methods to innovative mobile solutions enabling route optimization, inventory tracking, and data-driven shelf planning; the aggregation of vehicular telemetry into sophisticated observability platforms; and the architectural leadership of observability solutions underpinning e-commerce modernization efforts supporting over $4 billion in annual revenue. I am focused on leveraging emergent technologies such as AIOps and generative AI to augment IT Operations and fortify Reliability Engineering practices within complex technological infrastructures centered on resilience, visibility, and scalability.
My Mentoring Topics
- Site Reliability Engineering
- Devops Career Path
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