20+ years of experience spanning several facets of delivering mission critical IT solutions and products in banking and telecom domains - delivery management, project and program management, team management, operations management, product management and customer engagement. I have experience across US, Europe and India working primarily in the banking and telecom domains in multinational organizations like Citibank, TCS, Proximus and SWIFT Inc. I am currently working as a Program Manager. I have extensive experience in managing projects, programs and deliveries in both waterfall and agile methodologies. I am a certified Scrum Product Owner and Agile Scrum Master. I have a master's in business administration and a bachelor in Electronics and Communications Engineering.
My Mentoring Topics
- Program and Project Management
- Team Management
- Software Engineering
- Career progression in IT
- Agile
- Agile Leadership
C.
19.September 2022Very helpful, Mallika is very willing to speak to you and gives very good advice.
V.
13.September 2022Mallika answered all my questions. It was a very good and productive session. Thanks for all the help . :)
C.
13.September 2022Our session was so helpful! I got great advice and feedback on transitioning to a Scrum Master from a technical role. Also validation that the certification class I signed up for is a logical next step. I’m going to make changes to my resume and cover letter based on what we discussed at the session. Thanks so much!
Atomic Habits - An Easy & Proven Way to Build Good Habits & Break Bad Ones
James Clear
Key Facts and Insights: Understanding the impact of compound effects of tiny habits. Identifying the Four Laws of Behavior Change as a simple set of rules for habit formation. Recognizing the role of Identity-based habits in personal change. Appreciating the importance of the habit environment and how to design it for success. Applying the concept of habit stacking to create a series of desired behaviors. Understanding the significance of immediate rewards in reinforcing habits. Recognizing the power of a habit tracker as a form of visual measurement. Learning the power of improvement by 1% to achieve remarkable results over time. Understanding the importance of making habits obvious, attractive, easy, and satisfying. Recognizing the role of mindset in fostering long-lasting habits. Appreciating the concept of never missing twice as a strategy for maintaining habits. An In-depth Analysis and Summary In "Atomic Habits," James Clear provides an innovative framework for habit formation and personal growth. He introduces the idea of the compound effect of tiny habits, suggesting that minor changes and decisions can lead to significant outcomes over time. This reinforces the principle that success doesn't result from massive actions but from small, consistent steps taken daily. Clear explains the Four Laws of Behavior Change which are: make it obvious, make it attractive, make it easy, and make it satisfying. These principles offer a practical and straightforward approach to forming good habits and breaking bad ones. They are based on the understanding that our habits are the response to our environment and the cues it provides. The author emphasizes the importance of Identity-based habits. Instead of focusing on goals, Clear suggests that we should concentrate on becoming the type of person who can achieve those goals. This is a profound shift from the outcome-based approach to an identity-based approach, which is more durable and long-lasting. The book further explores the role of our environment in shaping our behaviors. Clear suggests that by designing our habit environment, we can make the desired behaviors easier and the undesired ones harder, thus facilitating positive habit formation. Habit stacking is another powerful tool that Clear introduces. It involves pairing a new habit with an existing one, thereby using the existing habit as a cue for the new one. This technique takes advantage of the neural connections that our brain forms when we establish a routine. Clear also explains the importance of immediate rewards in forming new habits. Our brains are wired to prioritize immediate gratification, so pairing a habit with an immediate reward can reinforce the behavior. Habit tracking is another effective strategy that Clear proposes. It serves as a visual reminder of your progress, providing a satisfying sense of achievement that motivates you to maintain the behavior. The concept of improvement by 1% is a recurring theme in the book. Clear argues that if you get 1% better each day, the benefits will compound over time, leading to remarkable results. This underlines the importance of making small, consistent improvements instead of seeking overnight success. Clear's concept of never missing twice is a practical strategy for maintaining habits. It recognizes that while we may occasionally slip up, it's crucial not to let a one-time mistake turn into a recurring pattern. Finally, Clear underscores the importance of mindset in fostering long-lasting habits. He stresses that habits are not a finish line to be crossed but a lifestyle to be lived, emphasizing the significance of process over outcome. "Atomic Habits" synthesizes complex psychological concepts into practical, actionable strategies. Clear's approach is backed by scientific evidence, making it an invaluable resource for anyone looking to understand and improve their habits. The concepts discussed in the book align with many established theories in behavior psychology, neuroscience, and cognitive science, further validating their effectiveness and applicability. By understanding and applying the insights from "Atomic Habits," individuals can navigate the path of personal growth with greater clarity and confidence. It equips readers with the knowledge and tools to transform their habits and, ultimately, their lives.
ViewCrucial Conversations Tools for Talking When Stakes Are High, Second Edition
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Key Facts and Insights: The ability to handle crucial conversations productively is a fundamental skill for personal and professional success. Crucial conversations are those where the stakes are high, opinions vary, and emotions run strong. The book introduces a seven-step model for effective communication during crucial conversations. The aim is not to win an argument, but to arrive at a mutually beneficial outcome. The authors emphasize the importance of creating a safe environment for dialogue. The book provides techniques to manage emotions and stay focused on the desired result. It encourages honest and respectful conversation, even when the discourse is challenging. The book teaches how to influence others without resorting to power plays or manipulation. The authors' methodology is backed up by years of social science research. The techniques can be applied across different contexts, such as work, family, or social situations. The book is filled with practical examples and exercises to help the reader practice and internalize the concepts. An In-Depth Analysis: The central premise of "Crucial Conversations Tools for Talking When Stakes Are High" is that the ability to navigate crucial conversations is a key determinant of success in various realms of life. The authors, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, define crucial conversations as those where the stakes are high, opinions vary, and emotions run strong. These are the conversations that often determine the course of our relationships, careers, and lives. Drawing on years of social science research, the authors present a seven-step model for effective communication during these critical interactions. This model is not about winning an argument, but about arriving at a mutually beneficial outcome. It's about fostering understanding, respect, and cooperation, even when dealing with difficult or contentious issues. Creating a safe environment for dialogue is a key principle highlighted in the book. This entails showing respect for the other person's viewpoint, even if you disagree with it. It also involves maintaining an open mind and being willing to modify your perspective based on new information. A safe environment encourages honest exchange of ideas and minimizes defensive or aggressive behavior. The authors also provide strategies for managing our emotions during these conversations. They emphasize the importance of staying focused on the desired result, rather than getting sidetracked by personal attacks or irrelevant issues. This requires self-awareness, self-control, and mental agility. The book offers a wealth of practical techniques for influencing others without resorting to power plays or manipulation. These techniques hinge on the idea that influence is more about listening and understanding than about talking and persuading. They underscore the value of empathy and patience in building relationships and resolving conflicts. The principles and techniques presented in the book can be applied across different contexts, such as work, family, or social situations. They are universally relevant because they tap into the basic human needs for respect, understanding, and fairness. The book is filled with practical examples and exercises that help the reader practice and internalize the concepts. These hands-on elements enhance the book's value as a self-improvement tool. They allow the reader to see the concepts in action and to apply them in their own lives. In conclusion, "Crucial Conversations Tools for Talking When Stakes Are High" is a comprehensive guide to mastering the art of effective communication in high-stakes situations. It is a treasure trove of insights, strategies, and practical tools that can help anyone improve their communication skills and achieve better outcomes in their personal and professional relationships. Important Concepts: Crucial Conversations: High-stakes discussions where opinions differ and emotions are strong. Safe Environment: A communication setting where individuals feel comfortable expressing their thoughts and feelings without fear of judgement or retaliation. Seven-Step Model: A structured approach to navigating crucial conversations effectively, fostering understanding, and arriving at mutually beneficial outcomes. Emotional Management: Techniques to stay focused, calm, and composed during challenging conversations. Influence without Manipulation: Ways to affect others' thoughts and behaviors through empathy, understanding, and respect, rather than through force or deceit.
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O.
9.December 2022Very valuable session, Naga is very easy to talk to and provided very valuable information based on her experience. I enjoyed the session very much.