Summary

In an era defined by rapid technological advancements and evolving consumer expectations, the banking industry stands at the cusp of transformative change. Brett King, a renowned futurist and banking expert, explores how the very notion of what it means to "bank" is being redefined. Rather than being a destination or a place, banking is increasingly becoming an invisible, embedded part of daily life—accessible whenever and wherever customers need it. King provides a compelling roadmap for how financial institutions can adapt and thrive in this new landscape, challenging long-held assumptions about the role of banks, branches, and technology.

Full summary available for members.

Log in or create a free account to view.