In the contemporary business landscape, organizations often stumble not because of a lack of intelligence or resources but due to underlying cultural and psychological dynamics that foster anxiety. Jeffrey A. Miller's work delves into the paradox of why highly capable companies sometimes make counterproductive decisions, exploring the roots and repercussions of organizational anxiety. His insights illuminate how fear-driven behaviors can undermine strategic goals and operational effectiveness.

• Anxiety as a cultural contagion: Anxiety can permeate an organization’s culture, influencing collective behavior and decision-making processes.
• Fear-driven decisions: Organizations under stress tend to make short-term, risk-averse choices that...
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