Conversational Intelligence - How Great Leaders Build Trust and Get Extraordinary Results

by Judith E. Glaser

Cover for Conversational Intelligence - How Great Leaders Build Trust and Get Extraordinary Results

Book Summary

In the realm of leadership and organizational success, communication stands as a cornerstone for building trust and achieving remarkable outcomes. Judith E. Glaser's work delves into the transformative power of conversational intelligence, revealing how leaders can harness the dynamics of dialogue to foster collaboration, innovation, and high performance.

  • Conversations shape reality: The way leaders and teams communicate directly influences organizational culture and results.
  • Trust is built through dialogue: Authentic, transparent conversations create the foundation for trust and psychological safety.
  • Brain science underpins communication: Understanding neural mechanisms helps decode how conversations trigger emotional responses and decision-making.
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