Cover for Getting Naked - A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty

Getting Naked - A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty

Patrick M. Lencioni

Summary

In the realm of client relationships, trust and openness underpin lasting loyalty and mutual success. This book presents a compelling narrative that unpacks the fears that often hinder service providers from truly connecting with their clients, thereby limiting their potential to build enduring partnerships. Through a business fable, it offers a roadmap for professionals seeking to deepen client engagement by embracing vulnerability and shedding counterproductive behaviors.

  • Fear of Losing the Business: Professionals often avoid being transparent or admitting mistakes out of concern that honesty might jeopardize the client relationship.
  • Fear of Being Embarrassed:...

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