Fix It - Getting Accountability Right

In today's dynamic organizational landscape, the concept of accountability is often misunderstood or underutilized, leading to persistent performance gaps and cultural stagnation. Roger Connors and Tom Smith, recognized authorities on workplace accountability, tackle this critical issue in their book, presenting a comprehensive framework designed to transform how leaders and teams approach responsibility, ownership, and results. By demystifying accountability and offering actionable strategies, the authors provide a roadmap for organizations seeking sustainable improvement and cultural resilience.

• Accountability is not about blame; it is about proactive ownership and continuous improvement.
• Clear expectations are the...

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