The Emotionally Intelligent Office - 20 Key Emotional Skills for the Workplace

by The School of Life

Cover for The Emotionally Intelligent Office - 20 Key Emotional Skills for the Workplace

Book Summary

In the modern workplace, technical expertise alone rarely guarantees success or satisfaction. Instead, the capacity to understand, express, and skillfully manage emotions—both one's own and those of others—emerges as a decisive factor for organizational health and personal fulfillment. Drawing from psychological research and practical insights, this book explores twenty fundamental emotional skills that can transform professional environments, foster collaboration, and enhance well-being at work.

  • Self-awareness is foundational: recognizing and naming one’s emotions is the first step toward emotional mastery.
  • Emotional vulnerability helps individuals connect authentically, strengthening trust within teams.
  • Empathy...

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