Summary
Key Facts and Insights from Emotional Intelligence 2.0
- Emotional intelligence (EI) is more important than IQ in predicting success in life.
- There are four essential components of EI: self-awareness, self-management, social awareness, and relationship management.
- Improving your EI is a learnable skill and can be developed with practice.
- Emotional intelligence requires recognizing and understanding emotions in oneself and others, and handling interpersonal relationships judiciously and empathetically.
- High EI leads to better mental health, job performance, and leadership skills.
- The book includes a unique access code that allows the reader to take an online test that measures their current EI...
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