Key Insights from "How to Make Sense of Any Mess"
- Understanding is a process: The book emphasizes the importance of understanding that sense-making is not a one-time event, but a continuous process. It requires time, effort, and patience.
- The role of language in understanding: Covert points out that language plays a significant role in understanding any mess. It is the tool we use to describe, categorize, and communicate.
- Importance of asking questions: The author encourages readers to ask more questions to gain clarity and deeper understanding.
- Mapping the mess: One of the major tips given is to create visual...