The speed of trust

Stephen M.R. Covey

Key Insights from "The Speed of Trust"

  1. Trust is Learnable: Trust is not merely a matter of character or innate personality trait, but a competency that can be learned and improved on.
  2. Economics of Trust: High trust leads to high speed and low cost in transactions and interactions, while low trust results in low speed and high cost.
  3. Five Waves of Trust: Trust is built from personal credibility, relationship trust, organizational trust, market trust, and societal trust.
  4. Four Cores of Credibility: Integrity, intent, capabilities, and results are the four cores that form the basis of personal and professional credibility.
  5. ...

    Please log in or register to view the full book summary.

Please log in or register to view the video summary.

Nadezda Schmaranzer
🤍
Not available

Nadezda Schmaranzer AT

Scrum Master / Leadership Coach
Ricardo Castelhano
🤍
Available
Certified
6.0

Ricardo Castelhano PT

Senior Engineering Manager, Sky