Key Facts and Insights
- Defining Culture: The book begins by explaining that culture is not just about values or behaviours, rather it is a system of shared assumptions that drive how people feel, think, and act within an organization.
- The Culture Quotient: Besner introduces a new concept called the "Culture Quotient," a measurable and actionable metric that measures the strength of an organization's culture.
- Ten Dimensions of High-Performance Culture: Besner provides ten dimensions that are essential for a high-performance culture. These are Alignment, Belonging, Voice, Learning, Ownership, Vitality, Performance, Growth, Adaptability, and Impact.
- Alignment: The...