How To Win Friends And Influence People

Dale Carnegie

Key Insights from "How to Win Friends and Influence People"

  1. The fundamental techniques in handling people: Never criticize, condemn or complain; give honest and sincere appreciation; and arouse in the other person an eager want.
  2. Ways to make people like you: Show genuine interest in others; smile; remember and use people's names; be a good listener and encourage others to talk about themselves; talk in terms of the other person's interests; and make the other person feel important and do it sincerely.
  3. How to win people to your way of thinking: Avoid argument; show respect for the other person's...

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