Summary

In a world driven by decisions, the concept of "noise" reveals a hidden and pervasive problem: variability in judgments that should be identical. This phenomenon affects domains as diverse as medicine, law, business, and public policy. The book delves into how noise, distinct from bias, undermines the fairness and accuracy of human judgment, proposing actionable solutions to mitigate its impact.

  • Noise differs fundamentally from bias: While bias skews decisions systematically in one direction, noise introduces random variability, causing inconsistent outcomes.
  • Noise is widespread and costly: It leads to errors in critical areas such as legal...

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