The Design of Everyday Things - Revised and Expanded Edition

Don Norman

Key Insights from "The Design of Everyday Things"

  1. The importance of user-centered design: Good design always puts the user at the center and considers their needs, preferences, and goals.
  2. The concept of affordances: Affordances are the potential actions that can be performed with an object. They guide the user on how to interact with the object.
  3. The role of signifiers: Signifiers indicate where the action should take place. They are crucial in guiding the user on what to do and where to do it.
  4. Error and fault tolerance: Good design should anticipate possible errors and include mechanisms to prevent...

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