Thanks for the Feedback - The Science and Art of Receiving Feedback Well

Key Facts and Insights

1. The Feedback Challenge: We often struggle in receiving feedback due to various reasons including fear of criticism, questioning our capabilities, and the credibility of the person giving the feedback.
2. Three Types of Feedback: The authors identify Appreciation, Coaching, and Evaluation as the three types of feedback, each serving a distinct role.
3. Feedback Triggers: There are three triggers that block feedback; Truth Triggers (disagreement with the feedback), Relationship Triggers (who it comes from), and Identity Triggers (what it says about us).
4. Switching the Focus: The emphasis is on the receiver of the feedback rather than the...

   Please log in or register to view the full book summary.