The Elements of User Experience - User-centered Design for the Web and Beyond

Jesse James Garrett

Key Facts & Insights

  1. User-centered design is at the heart of creating compelling and engaging digital experiences.
  2. Five key planes (strategy, scope, structure, skeleton, and surface) build up the elements of user experience.
  3. Understanding your users' needs, goals, and behaviors is fundamental to creating a successful product.
  4. The scope plane involves defining the functionalities and content that will meet the requirements of the strategy plane.
  5. The structure plane organizes the defined functionalities and content to provide a system that is easy to understand and navigate.
  6. The skeleton plane provides the visual representation and arrangement of the information defined by...

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