The Heart of Business: Leadership Principles for the Next Era of Capitalism

Hubert Joly

Key Insights from "The Heart of Business"

  1. Human Purpose: Business is an instrument to serve the human purpose, not merely a machine for generating profits.
  2. People as Assets: Employees are not just resources, they are human beings with dreams, aspirations, and potential to be unlocked.
  3. Leadership Redefined: Leadership is about mobilizing, inspiring, and supporting people to achieve a common purpose.
  4. Stakeholder Interdependence: All stakeholders - employees, customers, shareholders, and communities - are interconnected and mutually dependent.
  5. Embrace Change: Change is not a threat; it is an opportunity for growth and innovation.
  6. Profit is an...

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