Key Facts and Insights
- Inclusive design is not just about accommodating those with disabilities, but about creating products, systems, and environments that are accessible to as many people as possible.
- Mismatched interactions occur when a design fails to meet the needs of an individual.
- Exclusion can happen unintentionally in design, often as a result of unconscious biases or lack of diverse perspectives in the design process.
- Inclusive design is a continuous process of learning, adapting, and iterating.
- Inclusive design can lead to innovation and create a competitive advantage in the marketplace.
- Three levels of inclusive design: Recognize exclusion, learn...