The Five Dysfunctions of a Team: Team Assessment

Patrick M. Lencioni

Key Facts or Insights from "The Five Dysfunctions of a Team: Team Assessment"

  1. Absence of Trust: This is the foundation of all dysfunctions where team members are reluctant to be vulnerable and honest with each other.
  2. Fear of Conflict: Teams that lack trust are incapable of engaging in unfiltered, passionate debate about key issues, causing situations where team conflict can easily turn into personal attacks.
  3. Lack of Commitment: Without having aired their opinions in the course of open debate, team members rarely buy in and commit to decisions, though they may feign agreement during meetings.
  4. Avoidance of Accountability: Without...

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