Key Facts and Insights from the Book
- Organizations are seen as 'structures' that can be designed to achieve specific outcomes.
- The concept of 'structural tension' is crucial in understanding how an organization works.
- Managers should aim to create 'path of least resistance' that aligns with the organization's goals.
- Understanding the 'current reality' and 'desired state' is essential in managing structural tension.
- Structural conflict within an organization can lead to ineffective results.
- The book introduces a process-oriented approach to management, as opposed to goal-oriented.
- Leadership skills are not enough; managers must understand and design the underlying structures.
- Structural tension can...