The Field Guide to Understanding Human Error

Key Facts or Insights from "The Field Guide to Understanding Human Error"

• Human error is a consequence, not a cause: The author, Sidney Dekker, argues that human error is not the root cause of accidents, but rather an outcome of deeper issues within the system.
• Shift from blaming individuals to analyzing systems: Dekker proposes shifting from an approach that blames individuals for mistakes to one that analyzes systems and processes to understand why such mistakes were possible in the first place.
• New View model: The book introduces the "New View" model, which reframes "human error" as "normal work".
• Accidents...

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