Delivering Happiness - A Path to Profits, Passion, and Purpose

Tony Hsieh

Key Facts and Insights

  1. Happiness as a business model: The book emphasizes the importance of prioritizing happiness as a business model, not just as a personal pursuit.
  2. Company culture: The importance of building and maintaining a positive and strong company culture as a key to business success is stressed throughout the book.
  3. Customer service: The book highlights the importance of providing excellent customer service and how it contributes to business growth.
  4. Passion and profits: The author argues that passion and profits can coexist and should be a part of any successful business strategy.
  5. Long-term focus: The book stresses the...

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