Key Insights from "How to Win Friends & Influence People"
- Importance of Genuine Interest: One must genuinely be interested in other people and show it. This is the first step towards winning people over.
- Appreciate Others: Sincere appreciation, not flattery, is a key to winning people's hearts. People crave for appreciation and recognition.
- Remembering Names: Remembering and using people's names in conversations is a simple yet powerful technique to make people feel valued and important.
- Listening: Effective listening and encouraging others to talk about themselves is a sure shot way to make friends.
- Avoid Arguments: Arguments lead to...
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Conor Donnellan DE
PMO and Operations Lead, May & Co.
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