Key Insights from "Close Calls - Managing Risk and Resilience in Airline Flight Safety"
- The safety of an airline is not just dependent on the technology and machinery but also heavily on the human factor.
- There is a constant struggle between commercial pressures and safety concerns in the airline industry.
- Resilience is a key factor for managing risks in airline flight safety.
- The book highlights the importance of learning from 'close calls' and near misses.
- There is a need for a systemic approach towards airline safety, rather than focusing on individual errors.
- Communication, transparency, and cross-departmental cooperation are vital...