Key Facts from "Knowledge Management - Systems and Processes"
- The concept of knowledge management: The book starts with an in-depth discussion of what knowledge management is and how it is differentiated from information management.
- Knowledge management lifecycle: The book examines the lifecycle of knowledge management, from the creation and capture of knowledge, to its organization, storage, sharing, and application.
- Knowledge management systems: The authors define and break down the different types of knowledge management systems, including databases, intranets, and decision support systems.
- Knowledge management processes: The book explores the various processes involved in knowledge management, such as knowledge identification,...